ProdataKey User Reviews

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  • It works beautifully

    Its a great app, it gets me right into my apartment building and it has great user design and its fast just hold the button
  • Zero Support

    This company is the absolute worst. I spent two hours alone with PDK tech support and one with my HOA trying to solve an obvious bug where the client admin is overwritten/overridden by the server.

    They said they would sort it out and get back to me. That was four months ago and nothing. Glad I gave up and got a proximity token.

    It has happened many people in my complex too.

    The WORST!!!
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  • Terrible update

    Most recent update is awful. Messed up credentials and won’t let me open things anymore
  • Inconvenient by design

    No landscape mode for this app means it's impossible to see full door information and not being able to search in the app is super frustrating when you have to scroll past 100+ doors to find the one you need.
  • Update is horrible

    Update has been a nightmare I can’t open anything anymore
  • Update Corrupted Credentials

    Recent upgrade on the PDK Touch app appears to have corrupted mobile app credentials. All of our users now getting messages about not having access / credentials at our location, and can not control the doors.

    Waiting for Apple to post the next update that PDK says has been released and should fix the problem.

    In general, the basic functionality of being able to control doors remotely has worked for us, which is our main need from the app. Trying to get 'double tap' to work on the app is tricky on the timing. 2x swipe/tap is much easier at the ready with RFID devices.

    Enhancement request: Would really expect and appreciate if the app could work in landscape mode vs only portrait. Trying to use the app on and iPad which I use 99% of the time in landscape mode, results in trying to read the app sideways. :-/ Doesn't seem like having the app rotate, should be a huge programming task.
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  • Love the update

    This update is great. No longer beeps when I open a gate and interrupts my music lol. Also the buttons are so much easier to hold down!! Thank you for this update!!
  • Animation

    Please remove the animation. It is useless and takes way too long.
  • Works well…. Missing key abilities

    This app does a good job of opening and closing our community security gate. The app takes a minute to load and I always have to pull my phone out of my pocket. This would be so much better if there were Apple Watch and CarPlay companion apps. CarPlay would make this the perfect solution to getting the gate open right from my car’s dash!!!! Please make this!
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  • Works okay but UX is annoying

    I really want to like this app, but there are a couple things keeping me from that. The smaller thing is that in order to open any of the doors you have to press and hold the button you want instead of tapping, and sometimes holding it just doesn’t work. The second (and substantially more annoying) thing is that there is a beep that takes over your phones audio and pauses whatever music/podcast/video you might have been listening to and it becomes hard to restart. It wouldn’t bother me if there was a setting to disable the audio, but until that this app is wildly frustrating to use. I bought a separate parking sticker to open my garage gate just to avoid using this app and losing audio. Please add this tiny simple feature.
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