Glowbe User Reviews

Top reviews

It seems to work!

My husband who noticed usually nothing: new dress, new haircut, whatever it is. But he did notice a better glow on my face.

Response from developer

Hi, Thank you so much for your feedback. We hope Glowbe will become a part of your every day beauty routine. We absolutely love having you as a member of the Glowbe community! Enjoy! :)

Ripoff with shady practices

I got the $1 trial and liked it for the one day it actually worked. On day 2 the app started glitching and wouldn’t load content, so I went through the steps to cancel it—only to be charged $60 anyway for a two-month subscription. I contacted the team to explain the situation and ask for a refund and cancellation, and they rebuffed my first email, then ignored my subsequent messages. They clearly don’t care at all about customer support and would rather pocket money you never intended to pay than make sure you’re Happy with the subscription
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Response from developer

Hello, If you are experiencing any issues with Glowbe please make sure to contact us at support@glowbe.com - this is our only email address for support. Let us know exactly what's happening with a detailed description of the situation and we'll definitely find a solution that works for us both! We strive to respond to emails promptly and provide assistance as soon as possible! Regards, Glowbe Team

Easy to follow

Simple and easy to follow. I apply my favorite lotion or oil when doing this. It’s a great way to set a little time everyday to do something special for yourself out of the act of self love. However not sure if it’s effects yet. I am currently on the trial app. Will see if I keep it! The cost is 69 ish for the year which is roughly about 6 dollars a month.
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Love this!

Easy to replicate each exercise.. being instructed while watching her do each exercise as I’m performing them makes it so much easier abs being able to pause as needed is a huge plus. Very relaxing. Can’t say enough about it.

Scam

This app is a scam. I took the quiz through the ad I saw in IG and signed up. I downloaded the app and read reviews while it downloaded that it was impossible to cancel subscription…I went into my subscriptions to cancel it and it doesn’t show up there and when I open the app and click cancel subscription it is greyed out and I haven’t gotten any confirmation email that it has been cancelled and if it doesn’t cancel I will get charged $60 in 2 days. This is a scam do not download it or sign up for it, it needs to be removed from the App Store..I have already filed a complaint with apple.
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Response from developer

Hello, We recommend cancelling subscriptions 24 hours before the trial ends to avoid charges. Let us know exactly what's happening via support@glowbe.com and we'll definitely find a solution that works for us both! We strive to respond to emails promptly and provide assistance as soon as possible! Regards, Glowbe Team

Great content-terrible customer service

I have loved all of the classes I have taken inside the Glowbe app, I would 100% recommended this to everyone!

However, I have had some technical issues and was charged $60 then lost access to my personal course. I have emailed “customer support” numerous times with no reply. It seems like they respond to reviews so I’m hoping this will get their attention and I can get it figured out.

Like another review mentioned, the pricing is very confusing. It was advertised as $60 every two months which is incredibly exorbitant but now the app wants to charge me $60 a year which I can handle. But I do not want to pay another $60 when I already paid that and lost access one day later. I feel like they stole $60 from me.
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Response from developer

Hello, We apologize for any confusion or inconvenience you have experienced! Please make sure to contact us again at support@glowbe.com - this is our only email address for support. If you have contacted us at a different address we may have missed the request as we provide support only there. Let us know exactly what's happening and we'll definitely find a solution that works for us both! We strive to respond to emails promptly and provide assistance as soon as possible! Regards, Glowbe Team

Amazing!

I started using this app and immediately saw results with morning puffiness and congestion. I can’t wait to the results in a few months. I now use this app as part of my morning routine that I can practice anywhere.

First day was awesome!

I was just curious so I got trial. I figured “what could it hurt?”. Then after the first couple of exercises, I started to feel a difference!…my face “tingling”, like the blood flow had increased! When I was finished, I wanted to do it again! Today I learned that I have really taken my face for granted!
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Doesn’t work

I bought a year of this app in January. It worked great until recently and now it does nothing. I even tried to remove it and add it back in but it now says it can not restore my purchase.

Update: after my review the developers responded quickly and fixed it. It is now working again and I find it very useful.
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Response from developer

Hello! There was an unplanned system maintenance recently, so you may have been logged out temporarily. We apologize for this kind of inconvenience! At the moment you can Restore your subscription by using the button in the top left corner and continue to use Glowbe as usual. Please update your review after trying, we want to make sure everything works well for you now! If you're still experiencing issues, please make sure to contact us at support@glowbe.com. Regards, Glowbe Team

Nice and easy

I’m looking forward to seeing the results in a few weeks!

Response from developer

Hello, Thank you for your detailed feedback. We're really glad Glowbe is helpful and fits into your daily schedule! :) Best regards, Glowbe Team

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