Simple to navigate
I really appreciate how simple it is to navigate and get around on the app. Very well done and looks great!!!
Easy to use and communicated
Love how easy it is to send messages or concerns and have them categorized. Response time has been quick and easy
App does not save request creation progress
When composing the information for a maintenance request the app does not save progress if you switch apps or let the screen go dark for a moment. And if you have to give it access to your photos in the middle it forgets about the request altogether. This is extremely frustrating. Saving progress should be basic behavior for any phone app where interruptions are to be expected (e.g. a phone call or text or your kid needing your attention). Please fix this.
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Review of website
Allows easy payment of rent, submission of repair requests, but I rarely receive answers to questions (why were white lines painted in parking lot, as though someone would be digging up pavement? nothing happened, but I would have liked receiving an answer.)
Have an issue NOW. The next page tells me that every nickname I submit has been taken, and I can’t move past that page. I want to pay my rent!
Have an issue NOW. The next page tells me that every nickname I submit has been taken, and I can’t move past that page. I want to pay my rent!
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Convenience
This app is very user friendly and the layout makes it easy to navigate through all the options available. I’ve used it to create work orders, pay rent, upload pictures and just basic communication. The turn around time for a response has been shockingly FAST!! Within minutes I get an update to my requests, and the best part about it, is how easy it is to use!
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Review
I get excellent results and feedback from this App. Its very easy to access your needs and concerns and they are met quickly. In my personal opinion 5 Stars and 5 Stars to our maintenance team (Fred) Thank you for your understanding and kindness during this last several months and forward as I grieve the loss of my beloved Mother and tend to her Estate issues with my sister.
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Issues Creating an Account
it won’t let me finish creating an account since i’m in Canada, even though i’ve made one before but have to make a new one due to moving.
The Best Team Ever
We love feeling secure in a community like no other. The apartments are exceptional and they have storage on site. The staff is friendly, helpful, knowledgeable and kind. Maintenance is pleasant and always ready to help. The pool, workout area, banquet area and dog park are top notch as well. You can’t go wrong with The Hamptons in Leonardtown or any of the Saba Group properties. They are indeed luxury and a great landing pad.
The Terrell’s
The Terrell’s
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(Relatively) headache free renting
Fantastic app, missing a few key features. Add a feature where past payment values are saved and autofilled as an option for rent paying instead of the full balance. I’ve also had 3 months where my landlord had to reach out to app dev support because the payment button for the account on the website not the app existed. (Huge problem). But aside from these two things the app is fantastic.
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Great app
So happy my landlord switched to this app. No more writing checks and all the hassle of having to drop off rent at an office. It’s so much more convenient to just pay from my phone. Also have the option to use a credit card for a fee; which isn’t my jam, but it’s a nice option.
