Resident Center User Reviews

Reviews Summary

Top reviews

It’s good

Can be better if you really look at our acts before choosing the winner of your drawings been using this almost 2 yrs and never late been accused of being late even though my rents paid on time since I moved In except 1 time

Problem with using app

I initially thought this app was accessible, but after further inspection, I am finding some Accessibility problems with voiceover on iOS, which is apples, screen, reading, software for people who are blind. The app is not fully accessible with voiceover on iOS. There are tabs along the bottom that are not labeled and they’re also are unlabeled buttons. also, I don’t understand why if I am having my assessment deducted directly from my checking account, I am paying a fee of .35 cents per month. I have never had to do this either with taxes or any other fees.
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So easy to use

Makes life easy

Why I only gave three stars.

The app is good, especially for when you cannot go out to pay your rent. However, the fees to pay your rent online or extremely too high. If the price to pay your rent online was lowered, I can definitely see giving it five stars. Also, when you put in a maintenance request, it either takes a long time to get a response or you get no response at all. If these two issues could be repaired, the Resident Center app would be fantastic.
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Pertinent features/ Landlord responds quickly

App works well , based on landlord I would assume? Mine responds quickly and addresses everything almost immediately. Good link between both- if both are responsive.

About Freedom

I just want to say thank you for everything that you do for us I want to say that I really enjoy being a resident with you all if I ever have a problem I just call I just want to say thank you to Freedom Investment for everything that you have done for James and I have a good week

Directory and profile glitch?

The directory option doesn’t show up in the app, as far as I can see. Only the website version.

Also, when I uploaded my profile photo, it appears in ALL the profile photos, not just mine.

Otherwise, I’m really appreciative of the simplicity and ease of use of this app!

Love this APP

I love using this app it helps me keep track of everything!
Needed a maintenance repair, put in a request online. They got back to me the next day and got the issue fixed within a couple of days.

Focusing on what Matters Most

I like the ease with which, I can put in a service request; review important information; and pay my rent from the comfort of my home.

Nice apps bank doesn’t need. To charge u you can change payment date anytime u want

Nice apps bank doesn’t need. To charge u you can change payment date anytime u want

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