Nearly perfect
Great app, but I wish I could set up AutoPay so that it doesn’t make a payment if I’ve already paid rent early. I don’t want to pay my rent ahead of time, then be automatically charged the same amount again. (If this feature is already present, it’s not made clear.)
Thank you
Thank you for the convenience of this communication service and timely response.
Prompt response
The times I have communicated with management I have received prompt response. They update on progress if concern can’t be addressed immediately.
Convenient.
It’s nice to have this loaded up on your phone for easy access. I just wish you could submit work orders through the app for maintenance.
Unable to make payments
Unable to make payments through the app or save a payment card
50/50
I like the app but I put my renters insurance on it and also put in an order for the Sink to be fixed. But nobody has even bothered to open up that request or look at it yet so I fixed it by myself. And my renters insurance never been looked at either and it’s been four months or more for both of them I like that I can pay and know my balance tho…
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Nice and convenient but charges you more money for rent.
My apartment got recently bought out by a bigger company that uses this app, my rent now has a minimum of $3 fees applied to each rent payment (3% if you don’t use your bank account direct withdrawal). I wouldn’t mind this so much if I wasn’t already struggling to figure out how to pay my bills, but that’s not the reality I live in. $36 a year is a full trip to the grocery store for me, and I don’t think some people realize how much all these added fees and costs affect people who are struggling to get through life to pay for the things they need.
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Tenant portal
I personally love using this app, though there are many tenants living in the apartment building that I live in that are Hispanic and do not know or understand how to use this app. I think there should be other options available to them as well because their having a very hard time with not knowing what to do
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Response from developer
Hi there, Thank you for the feedback. We really appreciate it. Unfortunately at this time our app is only available in English but we will consider this request for the future.
So Convenient
This app has made getting things done a lot easier and much more convenient in a timely manner. It’s much easier then making a call.
Easy to use and navigate
Great app! I just wish I could use more than one payment method. I use my debit card for everything… only accepts checks.
