Leave a Review CTrail eTix
Works fine
I was able to make an account within the app and purchase my tickets fairly quickly. Interface is a little dated but in my experience it still does the job just fine.Fgdjlkjdsh
No schedules?
Like it lets you buy a ticket… but that’s it. If you need to look up a schedule you still have to go to the website, and you might as well just get your ticket there. Seriously like they designed this app to do the least possible.Albert Lawson
Preposterous
If you need a train ticket quickly, just use the website, but if you could also use a good laugh, use this app. It reverts modern iPhone keyboards to the iPhone 5 keyboard, and the screen size to the size of the iPhone 5. In an attempt to keep up with post-2012 trends (nice!), the app gives an option to pay with Apple Pay, but it doesn’t seem to work. To be fair, once I stopped laughing, dried my tears, and manually punched in my card number, the app allowed me to buy a ticket. This app’s UI is preposterously archaic, and I can’t see why anyone would choose to use this over the website. 2 out of 5 stars for the laughs and the ab workout I got from laughing so hardShow lessalexjsnow
No Schedules
On first install, app repeatedly crashing. After delete and reinstall, I managed to login and see ticket purchase options but no schedules! Major functionality miss.McBeth500
What on Earth?!
Can Connecticut and HNS please work to accomplish a solution that doesn't result in an app that feels like someone was inconvenienced and enslaved to write? The person responsible for ensuring customer complaints are heard and addressed is absolutely not doing their job. Look at these ratings!!! I laughed out loud when I saw that the app requires camera access to verify that the ticket isn't bootleg. The entire app looks bootleg to begin with! I agree with another reviewer who said they don't want to put their payment info into this app. Something tells me those pages aren't always loading over HTTPS, but there's no visual indicator, even though nearly every screen on this app loads through a web browser. Someone here at this agency wanted to make sure that only one platform (Twitter) ever only became prevalent in conveying information, that's why there's so many properly-laid Twitter birds all over the app, but the rest of it looks like someone delegated the responsibility of creating a usable app to their child so that child will have something in their portfolio by the time they're out of school. Connecticut's taxpayers should not be delivered such low quality applications.Show lessIan391
Tickets disappeared multiple times
I had to delete and reload the app 5 times because the tickets purchased in app disappear. Luckily it emails you a receipt and the train conductors are understanding.
Please fix!Notickx
Time change detected
Why does it say "time change detected" and I have to keep clicking "my tickets" like 200 times before it will let me access my tickets. Does this every time I grt on the train and I ride twice a day. I assume you are time stamping the requests, and if not matching when get to my phone it gives an error. However, you have to account for packet delay of possibly a few seconds. User could be on wifi, or cellular. Cellular will have a much longer packet delay causing this error. Eventually it does let let me in. I assume because eventually the packet delay drops and the time stamp is in range. That time window needs to be increased though.Show lesspmrussell892
No Schedules?!
It is mind boggling that there isn’t even a link to a static schedule on this app let alone an interactive one like on the website.€¥•£>|
Useless
Won’t even let me create an account. Tells me that my email all ready exists with an account and to reset my password, when I then try to reset my password, it tells me that no account exists.Darien Red Sox
Does what it needs to do.
Good app but it looks like it hasn’t been updated since the iPhone 5. Update it!andywsuarez
