Can’t use the app
I spent an hour loading my cart on the website, then the delivery time I selected disappeared, and no times were available for months! Tried the website this morning and it would not accept my login. I went to this app which has my info. When trying to check out, the app will not load my address so I cannot complete my transaction. Very frustrating! Tried Instacart, but there’s a much smaller list if available items to choose from. No delivery times available and the delivery store is 35 miles from my house.
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Two thumbs down
Would give -5 stars if I could. Both the app & website have a lot of issues. You cannot login even if you put your password in correctly a thousand times.
UPDATE: I was successful in placing an order, received an email confirmation, and a soft charge on my CC for $1.01. My groceries were NOT DELIVERED!!! I called the store it would be picked up from to find out what happened and they told me they do not process online orders and that all orders must be submitted through Instacart. I called instacart and cannot speak to anyone.
UPDATE: I was successful in placing an order, received an email confirmation, and a soft charge on my CC for $1.01. My groceries were NOT DELIVERED!!! I called the store it would be picked up from to find out what happened and they told me they do not process online orders and that all orders must be submitted through Instacart. I called instacart and cannot speak to anyone.
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App
The app is extremely glitch-y and slow in comparison to all of my other grocery store apps. I’m extremely disappointed because smart and final has some great deals.
