Leave a Review UDR Resident
BRING BACK COMMUNITY BOARD
Bring back a way to talk to our neighbors.nookie nuki
Terrible App
This app is barely functional and the interface is awful to use. I no longer live at a UDR property because I find the company to be unethical, but this app makes it even harder to work with UDR’s unscrupulous property managers.Amar Sh
This app is just to silence the residents
Deleting the resident portal and use this app makes no sense, other than to silence the residents, because this app don’t provide anything new, it’s just an app that direct you to the website just like resident portal but with much less functionality. They deleted the “community post”-tons of residents posted complaints on there and tons of useful information as well. So this app is just a way for them to silencing the residents voice without being so obvious.Show lessKratosLeee
Never works
Worst app everTaylorAppStar
Not good
I have never seen the upkeep of a apt complex so horrible. I have spent hours taking pics of the trash overflowing for days and fine times weeks. Sending in evidence of the trash and stairways have vomit in them for weeks maybe months. During Christmas when I had family and visitors here they were in utter shock at all the trash , vomit and dog poop in stairways and elevator. Horrible . My neighbors and myself are constantly sending in emails with complaints. It is so embarrassing to live here d as my bring friends over ..,Show lessweebotebow
Thanks!
I have yet to have a problem with this app! We love the accessibility and functionality of it. We are able to pay rent; input service requests (usually fixed day of); they post anything that is to happen that we need to know about. I for one enjoy the app and think it is a great addition during Covid when you really don’t want face-to-face interaction. Thanks again!Show lessmorgs s
Unsurprisingly, no effort
This company doesn’t take care of their customers so why would this app be any different.
Its a pain to dispute charges in the app when the leasing office screws upBret 1995
Bring back active building
I’m fine with having the app as an option by the active building portal should NOT have been turned off. It’s so much easier to make mistakes on the app - it didn’t recognize I had hit the “.” Button and I almost ended up submitted several hundred thousand dollars in rent!
To be fair though I don’t know why I’m even bothering to write a review. UDR clearly gives 0 you-know-what’s about resident feedback; I’m rarely asked and whenever I do ask it goes ignored.Show lessC.J.B.1995
Unreliable and Poorly Designed
This all is designed really poorly. It's difficult to find anything you need in it and it basically functions like a web shell. Many essential features are missing.
DO NOT DOWNLOAD ANYTHING MANAGED BY UDRDisappointed.....
Developer Response
Hello, I'm sorry that your experience with our app and team has been poor. I would love to hear more about what is happening at the community and what is missing from the app. Please feel free to contact me at the information below. Best regards, Jody Conley 720-348-7620 WeCare@udr.comUDR knows how to make things worse
Aside from the login issues, the app removed the message board. Words cannot express the depth of UDR disregard for residents rights, quality of life and wellbeing.OksyLA
