Gusto Wallet User Reviews

Gusto Wallet

Gusto, inc.

Business

Finance

Reviews Summary

Positive highlights

🤑

This app hasAbility to create separate savings goal accounts

💰

This app hasEasy to split direct deposit into multiple accounts

🤩

This app hasEfficient and user-friendly interface

🕰️

This app hasHelpful for tracking time, paystubs, and benefits

🎉

This app hasFunny and uplifting payday notifications

Negative highlights

⏱️

This app hasSluggish app performance and loading times

🤖

This app hasInconsistent and unhelpful customer service

🤔

This app hasConfusing features like the 'Gusto Wallet' branding

💳

This app hasIssues with debit card delivery and usage

🕰️

This app hasDelayed paycheck deposits and inconsistent timing

🔒

This app hasDifficulty in removing personal information and accounts

🧠

This app hasPoorly tested features like time entry and breaks

🤑

This app hasUnauthorized account access and fund withdrawals

📆

This app hasInability to edit time entries and payroll information

🤯

This app hasFrequent app crashes and functionality issues

Top reviews

Most RecentHighest RatedLowest Rated

In love

I am absolutely in love with gusto, and they have perfected their concept. The only thing I wish I could do is see where my card is because I’ve been waiting for a little over 2 weeks for it to arrive, but then again it’s Christmas time and COVID. I am leaving my job soon and I am going to refer gusto to anyone I can.

Show less

euphemia play

4 years ago

New customer

I had some initial problems that had me very concerned about my company using this service for my paycheck. However after a few hiccups the company was very responsive and did an outstanding job with communicating with me. As soon as all of the hiccups were addressed they reached out to make sure my account was setup to receive payment as scheduled. I am excited to work with this company after my experience.

Show less

Jessica1321

4 years ago

Response from developer

Hi Jessica - we're really sorry for this unpleasant experience. Please reach out to us at wallet@gusto.com so we can escalate this issue you're having. Thanks!