Leave a Review B&B Theatres
Needs new features
Update: Thank you for adding Apple Pay. What a time saver!!
We go to the movies multiple times a month to B&B. Really wish the app saved payment info or at least offered Apple Pay. Have to type in my card info while the timer is counting down isn’t easy.Incognick
More cleaning and supervision needed
I love the theater located in Wesley Chapel, FL. It seems to be well staffed at the entrance. However, one of the seats had food left overs and it was only Sunday 8/4/24 at 11:50am. We had to call someone from the staff to remove it. What really struck me was that the bathrooms (both ladies and men’s, according to my husband) were filthy, had foul smell and many stalls lacked toilet paper. It was only a Sunday at 2:30pm, so my conclusion is that there’s no proper supervision and oversight regarding the cleanliness in the Wesley Chapel facility. It’s a shame, since the facility and the attention were excellent… hopefully, you’ll correct this asap. Thanks!Show lessCVMarquez2024
Breath of fresh air
My wife and I have been going to the other movie theater for years and came into B&B every now and then but the last couple of times that we have been in the last month has really blown us away. The the theater was well kept clean and the staff was very friendly. We really enjoyed the reclining seating in the theaters.Show lessMD816k
Reserving the seats
The app is not working correctly on reserving seats. You choose your seats then choose tickets then enter cc. It doesn’t allow much time to enter the cc information and then it times out. Then we have to wait awhile for the seats to open again and start all over. Please fix it to where it will hold seats until we enter into. Not to where it times out and then making the customer wait awhile for the seats to drop the red color so we can go through the process again and risk getting timed out.Show lessDisgruntled 19
ERROR LOGIN EVERY SINGLE TIME!
This app is a frustration to me. It makes me reset my password EVERY SINGLE TIME. And the reset process takes longer than driving to the theater! The login information I have I keep in my phone so that I can copy and paste. So, the error is B&B … not me!Tputthoff
A Great Experience every time!
Even though I waited in line the time passed quickly. The staff was attentive, friendly and very helpful. The theater was clean. The sound and picture were perfect! I have never been disappointed at my Junction City B&B.Cnelson12345
The app is fine
I don’t see any difference between having the app or using online.
Would be nice to be able to redeem the $5 rewards either online or the app though.AllSunny
Not working correctly
I’ve tried contacting someone with no response. I buy tickets using the app and they disappear every time. Says I have no tickets. No purchase history. I get zero rewards. If not for the emails I wouldn’t have any proof of ticket. No way to scan anything when you purchase at the theater either. No way to earn rewards.Show lessKelzj21
Great Option
Friendly employees and a nice selection at the bar. They have comfortable seats, but the placement and design of the table is weird Plesha pretty far from your drink.Eric aka Aick
Mostly good. Some issues
Every once in a while it’s hard to reserve a movie online. The loading screens will take forever and then you will have to start the process over to make an online reservation.. Other than the few annoyances, it’s not too badDal035
