Leave a Review B&B Theatres
New Member
Joined today, downloaded app. Verified website and app login both worked- all good. Bought tix using website- no problem. App does not show i bought any tix, no rewards credited, tried adding tix to apple wallet - no good. Very disappointed in communication between website and App. I also use AMC website and app- theirs is excellent. Account history Info is same regardless of website or app useage. B&B needs to improve the member account info between their app and their website so they are both up to date. I emailed them and really just got a generic answer- no real concern about the issue.Show lessJeff1962 in NJ
John Wick
Was really excited to watch John wick in 4dx, it was my first time going to see a my in 4dx.
Turns out when we got out of watching the movie that 4dx system broke. Really disappointed. After the movie they gave us cards to use to watch a movie. It’s upsetting that my family and I did not get to enjoy the movie in 4dx.Show lessfina09
Mostly functional but leaves something to be desired
Nice for B&B Theatres to finally have an app. It’s kind of clunky; it doesn’t seem like user is using an app but rather a redirected mini website from the full website; it seems disjointed when testing for full use.
Navigation is easy enough, but some pages like “Fun” drag a little. There is a page to see your points, account status and rewards with a gift box icon illuminated - what does that mean? It isn’t very intuitive like the $5 reward icon is. What does the gift box mean?
Navigation, again, is easy enough but in some areas of the screen you’re using your finger to slide a top menu left and right, then pressing the option you’ve slid to. Then you scroll up and down. It seems the interface could be just a little more clean.Show lessAvatar Guy
A Man Called Otto
Problem with ordering food then waiting in line to pick it up. Took 20 minutes. Missed the first part of the movie.1sgBud
Crashes constantly.
Absolute garbage web page in a wrapper that crashes constantly and when it does, leaves your seats blocked for several minutes so you can’t book them after the crash. Also doesn’t stay logged in. Lacks polish and basic functions. Fundamental problems all over.mcmurraybrian
overhaul it
the app overall isn’t terrible, easy to navigate decently sized buttons, but there are a few issues that need to be fixed. First off, I had it for less than 3 hours and it crashed multiple times while trying to buy tix, in doing so it locked me out of that sale and those particular seats with no way back to the previous attempt. The app also seemed to lose what was offered at certain locations as all but the regular showing options completely disappeared despite having been there seconds before. The app also pops a login page up every time you open it, even when you’re logged in already. Making it feel exactly like an ad. Following this, it doesn’t transfers the login credentials to the website when you get linked there from the app, forcing you to log back in for certain pages.
I’d suggest just buying tickets through the website rather than the app, too many things wrong with it to make it worth the downloadShow lesswearywanderer
Quit logging me out
Overall, this app works great and is easy to operate, but it is so frustrating that they log you out of your session so quickly. Every time you go in you have to login I wish they would just give me the option to stay logged in.saj ld
Do not get this app!!
Be carefully! Do not download or purchase tickets using the app! It will take your money and give you a something went wrong message while taking your money and not giving you the tickets!Urdady117
App needs help
App crashes every time I try and purchase tickets. Tells me No connection. The purchase goes through and I get them emailed to me, but they aren’t in the app. It needs the bugs fixed….JLinKc
Let’s get this App updated!!!!
The App continuously crashes when trying to order tickets and move within the app itself. You’re losing businessBoSoxBoy82
