B&B Theatres User Reviews

B&B Theatres

The Boxoffice Company, LLC

Entertainment

Reviews Summary

Positive highlights

🎥

This app hasGreat movie experience

🍺

This app hasFriendly staff and nice selection at the bar

🧹

This app hasClean theater

🔊

This app hasPerfect sound and picture quality

🎟️

This app hasConvenient ticket purchasing through the website

Negative highlights

⏱️

This app hasSeat reservation process is too time-sensitive, leading to timeouts

🔑

This app hasFrequent login issues, requiring password resets

🤖

This app hasDisjointed and clunky app interface, not very intuitive

💳

This app hasPayment issues, with charges not reflecting in the app

🔒

This app hasLack of account integration between app and website

🚫

This app hasSeats shown in the app layout are backwards compared to the actual theater

🔁

This app hasConstant need to log in, even when already logged in

🛒

This app hasDifficulty in redeeming rewards either online or in the app

🔌

This app hasApp crashes frequently when trying to purchase tickets

🗺️

This app hasLack of location-specific showtimes on the website

🥤

This app hasNo Coke products offered at the theaters

Top reviews

Leave a Review B&B Theatres

Worst app ever
Constantly difficult to sign in, navigate, you need to address this.
Todo&9
2 years ago
Enjoy
Very comfortable
src. 1982
2 years ago
Tickets
I have tried buying on line many times and it will never print out the ticket receipt
kscutter
2 years ago
Cant pay
This app is horrible. Half the time you go to pay you cannot access the submit payment button as it is at the bottom of the screen and the screen will not scroll down. Refreshing does not help.
ksksnejdnfkgifh
2 years ago
Waste of time!!!!
No idea if someone was actually paid to make this app. It doesn’t work.
Elephantdiedbeforeicoukdsignin
2 years ago
Not user friendly!
This app is terrible! It’s not user friendly. I should be able to easily login ONE TIME and see all my rewards and activity.
Missjj521
2 years ago
Customer service is a computer!!!???
If you have a problem you are out of luck. A generic answer to a request is not customer service. Use the website if you want to purchase in advance.
charw10
2 years ago
Can’t buy tickets
On the app and online, I never have been able to buy tickets in my cell phone because it doesn’t let me scroll down on the payment screen. Been like this for a couple of years. Hoped it would be fixed by now…
AmandaRose1216444
2 years ago
B&B Theaters Account
It is senseless to have an account you are unable to use to purchase tickets. I have tried multiple times to change my password and each time it appears the password has been changed. Unfortunately, when I try to login/sign in with the new password I receive an error message. The only way I can purchase tickets is to purchase them as a guest.
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Intrigue53
2 years ago
This app is GARBAGE
Are you guys really need to get a better company to develop your app. I can’t get this thing to work to save my life. This kind of operation deters me from using your theater.
Captbizkit
2 years ago