Leave a Review B&B Theatres
Continuous Login Errors
Deleted the app as login information never seems to work.Crdes213
Disappointing
I love this theater chain! I’m lucky enough to have two in my town, but this app fails in the most basic function (the ability to login) which renders almost everything else about the app useless. I’m excited for a future update that corrects this so I may use it to the fullest!gameguy2006
Log in
It’s impossible to log into your account. The app asks for phone number. Reset password uses email. When log in it’s impossible because it goes back to phone number then error. I’ll get tickets at the theatre and hope for the best. T-j-c-ft it q
May as well just use a browser
Unable to log in within the app. Continually says “An error occurred” which means you can’t use the app to view you rewards points, purchases, etc.Terpfen1
Login fails
Still unable to login! I was happy to see that the latest update (supposedly) allows you to login to your account and stay logged in…BUT login always fails. I can login to the website just fine, but the app just says “An error has occurred”. Sigh…TDubMan
No login for the app?
There’s no way to sign into your account through the app! Doesn’t make sense! Poorly thought outpjsfirstm
Sad
If you look for a movie, and select it, you get what ever theatre they want to give you! Most hundred miles away and no way to pull up YOUR favorite! Why have a favorite! What with having to put in all your payment info again and again and again! Can not it get saved?All Taken was taken as well
Awful and zero functionality
This app is awful. And the bad part is it’s costing you business. We would much rather see a movie at the local B&B than at the mega AMC down the road. But having to buy tickets they the website and then manage paper tickets is a non-starter.
COVID hit B&B hard but it hit everyone else as well. If you want to get / keep my business, make it easy to do business with you.Show lessDH03KU
Poorly designed App, why so difficult to use?
Hard to find log in key, why do I have to log in each time? Should be saving my log in info, where do I tell app to save my log in info? My local theater isn’t listed in order to even tickets, so I had to go to the website to order, couldn’t use the app. Seems like amateur , silly app issues to me!
In the day of movie ticket apps that actually make buying movie tickets fast, easy and allows for earning points so I want to go more often, B&B theaters App is really poor.
Customer service and listening to the consumer seems low on their list since most of the reviews are several months old and the app has not been updated or fixed. Shame on you B&B theaters. Especially in the days of Covid -19. What have you been doing on your time off. Obviously not working on your app or customer service.
Concerned and constructive consumer review!!Show lessDr DMW
The B&B app 😂
It’s a joke. And their employees don’t even know how the app works at the theater. Total waste of time and still had to slide the CC to get my tickets at the movies. Instruct your employees!Phrogs4ever
