Leave a Review Cenlar Mobile™
Big improvement over the website
The website was clunky and outdated. The app is a huge improvement, I had it up and running in less than 5 minutes with no issues. The loan overview is great and payment function was very easy to navigate. A welcome improvement.John B 05
Doesn’t let me pay my mortgage
Re-registered with the website and logged into the app and the app doesn’t let me pay my mortgage. Ridiculous. Just says “sorry something went wrong”. Seriously not something to mess around with and need to fix ASAP. Same thing goes for their website. Last site was a lot more usureros friendly and easy to work.Show lessaj_uke
So far so good
Have yet to make a payment but downloading and logging into the app was extremely smooth. I love the design and I think I’m really going to love using this app to pay down my mortgage. Thank you.
My only confusion: in the “circle” it says I have 980 payments remaining. That’s like 82 years! How do I have 82 years of payments remaining on a 30 year loan?Show lessBono Rocks!
It’s not a Universal App!
What in the world prevented you from making you app Universal (iPhone/iPad Native)?
It’s convenient to be able to use it on my iPhone, but I have an iPad, so I want to use this app with my Smart Keyboard; but I can’t because the app only works in Portrait Mode.
For an iPad, this app is no
t good at this time.Show lessAmazing Iceman
Facial recognition lags
The app takes quite a while to open up to access your info when using the facial recognition. I think this app has good potential and I have yet to make a payment through it, so we’ll see what happens. As of now 3-star. Maybe I’ll be inclined to update my review when this issue is taken care of.Little Redz
It’s usable
It seems to work well. However it won’t let me choose a future date for a payment. And there is no email help option in the contact us area. I’d like to be able to choose a payment date ahead of time.PtlCas83
Horrible
Can’t even tap on any of the buttons when trying to make a payment. Also when trying to select a date to schedule a payment can’t select anything. Horrible. Keeps crashing and giving errors as well.Me7460
Two Logins? Ugh.
I do not understand how an app can be released that requires a separate and distinct set of login credentials than their website to access the same info.
I have already registered my account on the website - horrible UI/UX experience there. Had to use the website today and decided to check the AppStore to see if they had an app. They do. Awesome!
But, as soon as type in my credentials, it tells me I cannot use the same login for web and app - I need to register a separate login just for the app. Why?! Not awesome. Fix this. Until then, the app sits on my home screen unused.Show lessedzmusic
I LOVE THIS APP, BUT...
I love this app. I really do. I had a 30-year mortgage with Bank of America and recently refinanced into a 15-year mortgage with Cenlar. BOA’s app had nowhere near the features and ease of use as the Cenlar app. However, my only complaint is that the circle graph that shows how many payments I have left is stuck on 180. After I my first payment was automatically withdrawn from my checking account on June 1st, the app correctly adjusted my balance but did not adjust my number of payments remaining to 179. I hope this is corrected soon because it will fun watching that number drop.Show less15@2.625%
Developer Response
Thank you for taking the time to leave us a review, we’re glad to hear you’re enjoying the features in the app. If you made a principal only or escrow payment, that wouldn’t change the number of payments left in the graph. If you made your regular monthly payment, and the number of payments left hasn’t changed, please send us a message in the message center in the app, so we can further assist you.Perfect for scheduling extra payments!
Excellent features for calculating potential savingsTP4752
