Leave a Review Cenlar Mobile™
Cenlar
Fast and easyLuis6125
Developer Response
Thanks for your review, we're glad you're finding the app helpful!Steve V
Worst mortgage company on the planet. Fail to communicate on every levelO. Palumbo
Developer Response
Hi Steve, we appreciate your feedback, please let us know if there is anything app related we can assist you with. You can either give us a call or reach out to us via the virtual assistant on our website.Payment for Credit Card
Unusualhayevery1
Developer Response
Hello, thank you for your feedback. We do not allow you to pay by credit card, but you can sign up for Autopay online. Autopay is free to use and has many advantages, including: Set it and forget it - After you set up autopay, you'll have peace of mind knowing you'll never miss a payment. Avoid Late Fees - Automatic payments are always made on time. Adjust Automatically - If your payment changes due to escrow changes, autopay will automatically adjust. We hope you'll give it a try.Wish I could connect to budget apps
The app works well and allow me to do all transactions and find information quickly. My only complaint is that this is the only account I cannot connect to my budget/money management apps and is annoying.MMRR4
Developer Response
Thank you for your review and feedback, we appreciate it.Excellent attention.
Alexis was great in service and attentive to my necessities. Thank you.champ0ne.
Developer Response
Thanks for taking the time to leave us a review, we're happy to hear about your positive experience!Customer
TY for convenient and user friendly serviceMaine fluid
Developer Response
Thank you for taking the time to leave us some feedback, we're happy to hear you're finding the app helpful!Auto pay
I setup an auto pay and it didn’t submitdave6091
Developer Response
Thank you for leaving us some feedback. To be eligible for autopay, you must be caught up on all previous months' payments & due for the current month. For example, to set up autopay for February you'll need to have paid January's payment & be due for February. Please note, you won't be able to schedule same-day autopay. If you're still having issues setting autopay up, please contact us at 1-800-2Cenlar.Coming into 2023 user friendly
The company haven’t been the greatest! Customer service could absolutely needs an update. However, this new updated site is user friendly, clear to read and navigate, also seems to provide tools in order to help the owners.
What I would like to see in the near future, is better transparency from this company to its consumers. Better customer service interaction/communication, management to be more truthful and to actually return calls when indicated.
Sincerely,Show lesstwhen
Developer Response
Hi, thank you for taking the time to leave us a review. We're happy to hear you're enjoying the app and appreciate your feedback on our customer service. We strive to provide excellent service, clear communication and convenient loan access tools. Should you have any further concerns about your loan, please feel free to contact us online or by phone at 1-800-2Cenlar.App does not work
Just downloaded and there is no “register” or “Login” button as portrayed in the preview. Anything that looks “linked” is not linked to anything. Completely useless app right now.Doonny50
Developer Response
Hi, if your phone is up to date, and you're still unable to log in or register, please uninstall and reinstall the app. If this doesn't resolve the issue, please call us at 866-224-0135 so we can help troubleshoot this with you.App
Satisfied with applarositademimadre
