PSEG Long Island User Reviews

PSEG Long Island

Public Service Enterprise Group Incorporated

Business

Reviews Summary

Positive highlights

🔍

This app hasEasy to navigate

🔍

This app hasSimple and easy to understand

🔍

This app hasAllows monitoring of usage and paying bills without paper

🚀

This app hasProvides quick and accurate information on power outages

🚀

This app hasExcellent response and restoration of power during outages

🔍

This app hasUseful features like flashlight button

Negative highlights

🐞

This app hasBuggy after recent updates, causing issues with Face ID, homepage reloading, and bill viewing

🐞

This app hasUsage screens inaccurate for users with solar panels

🔒

This app hasCannot download bills from the app, have to go to website

🔒

This app hasRequires customer ID or billing number to pay bills, not available on the app

🐞

This app hasInconsistent temperature data shown in the app

🐞

This app hasCrashes and becomes unusable during high-volume usage, such as during storms

🔒

This app hasCannot report outages or view outage information reliably through the app

🔒

This app hasLogin issues and account not found errors

🔒

This app hasNo way to submit meter readings through the app

🔒

This app hasDoes not work in landscape mode on iPad

Top reviews

Most RecentHighest RatedLowest Rated

Great!! App

This app is very nicely developed, I works seamlessly, I can access all my account info, my bill, contact customer care, see my consumption, report outage and many other things. Good job PSEG IT team.

kk17ee

5 years ago

App that does it all!

So great to finally have an app to help manage my PSEG LI account! Easy ability to view bills, update user info, report an outage or downed wire. It even gives you a map of LI and shows you where active outages are. Definitely 5 stars!

Chicoguapo91