User Reviews: County Federal Mobile Banking

County Federal Mobile Banking
County Federal Mobile Banking
Santa Clara County Federal Credit Union

Reviews Summary

Top reviews

  • Mobile App. Review

    It is very intuitive and convenient to use. Great job!!
  • External transfer issues

    For me the main reason I use the account is to do external transfers. Worked great the first time. Then it has not since. App looks great. I have not used any other features. For me, it is more of a hassle than a convenience.
  • Log & check copies

    To log in wether through your own mobile or computer, it ask to verify all the time. And it doesn’t give you an option to copy your check anymore.
  • Ms

    I liked the old way of bill pay, you could print the confirmation. I kept those for my records.
    However, I do like the option of the camera being controlled by you. I shake a lot so it really helps.
  • Great update however

    Great update however I have been trying to connect my county account to my external accounts without success! It keeps saying error unable to connect my account to my external account please help!
  • Terrible App

    New App is terrible, the old one was better. I called SCCFCU yesterday because I couldn’t deposit a check. After multiple attempts over the weekend the app would not let me make a deposit and kept booting me out of the app and I had to keep logging back in. I was told over the phone that the problem was fixed, however my first attempt today to deposit a check, the app shut down and booted me out, again. My second attempt went through. But, I had to do it twice, so there’s still something wrong with the app. The old app was much better and I never had this issue with depositing a check.
  • Unable to search by Date

    Unable to search by date.
  • Widget

    Can’t see my balances in the widget for my iPhone 11. Tried everything
  • Impossible to pay credit card

    I have a secured credit card with SCCFCU and now it’s impossible to pay my credit card. All it does is show you a balance but not what the transactions are or what’s pending and you can’t pay anything. I have to log in through a desktop computer to make a payment which is annoying. App needs to be updated to be able to see your transactions and actually make a payment with your external bank account or whatever payment method from the app itself; or even website through your mobile devices.
  • New on line account

    The info shown is not only my account but also shows my wife’s accounts which were never show before. My VISA account does not show up at all on my mobile banking. Not happy with this new app.

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