CASH 1 LOANS User Reviews

Top reviews

Can’t log in, gives me error messages

Ever since update, whenever I log in, it reads “ outstanding loan info not available, please try again later” well it’s so annoying. Why is it hard to log in?

Response from developer

Hi, we're sorry to hear of your login troubles. Please reach out to our customer support team at (888)858-9333 or customercare@cash1loans.com.

Doesn’t work!!!🫤

I keep trying this app, but still not working. When i try to log in, it doesn’t let me. I click on login after entering my credentials and nothing happen.

Response from developer

Hi, we're sorry to hear of your login troubles. Please reach out to our customer support team at (888)858-9333 or customercare@cash1loans.com.

Bogus

The app is trash 🚮 everytime I go into it & check when my payment is due it malfunctions. There’s always something wrong & when you call cash1 personally they have attitudes to check when your payment is due . But they will call you 100x when it’s past due. You guys need to stop being cheap & fix your app & fix your customer service attitudes 🫶🏽
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Response from developer

Hi, we're sorry to hear of your login troubles. Please reach out to our customer support team at (888)858-9333 or customercare@cash1loans.com.

So fast and easy

Literally like 15 minutes tops came in real handy

Pretty Smooth

Very easy on the financial handling, you get what you sign up for…. Other than making a password often when it can not be verified, it’s all good - might be app to server connection

5/5

works how it should easy to add and remove payment methods and make payments or schedule payments for a future date I’ve had some minor issues but none that are persistent it’s a lot better now

Password Issues

I have to keep changing passwords because no matter how accurate I input it, says wrong and I have X amount of attempts left. I change my password, you have to MATCH passwords for it to accept it. As soon as I go back to log in page, same thing. Keeps saying wrong password entered. I have tried choosing very simple passwords and it will accept it but then not work. Can’t log in for weeks now.
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Response from developer

Hi, we're sorry to hear of your login troubles. Please reach out to our customer support team at (888)858-9333 or customercare@cash1loans.com

DON’T DO IT!! IT’S A COMPLETE RIP OFF

The closer you get to paying your loan off, they increase your amount and call it interest so while you see your payments, going down lower towards the end, your last couple of payments, your amount will begin to increase don’t do it. It is a complete rip off this business should be shut down I am personally reporting it to the Better Business Bureau, and will never ever ever recommend this place to anyone do not get a loan from this company you will regret it. if giving zero stars was an option. That’s what they would’ve gotten.
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Response from developer

We appreciate you reaching out. Our installment loans do not behave in the way that you describe. Please contact us at customercare@cash1loans.com. We are happy to review your account with you and answer any questions you may have.

Sign in

It just keeps making you review your information then log in….. over and over and over. I even deleted and started over. Doesn’t make any sense. Makes me nervous that I can’t access my accounts. Terrible.

Response from developer

Hi, we're sorry to hear of your login troubles. Please reach out to our customer support team at (888)858-9333 or customercare@cash1loans.com if you still do not have access.

Not Sure

I downloaded the app and it keeps saying passwords is invalid so I try to change and it says contact customer service and I did that and there’s no one available. Hope I didn’t get scam after I just gave out personal information

Response from developer

Hi, we're sorry to hear of your login troubles. Please reach out to our customer support team at (888)858-9333 or customercare@cash1loans.com if you still do not have access.

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