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Deposit tab on my wallet not working
I’ve had the app on my iPhone for months but just recently tried to activate the wallet. The wallet is there but when I click the DEPOSIT tab, it goes to a blank screen with an endlessly spinning wheel. There is no way to fund the wallet through the app which defeats the purpose of having the wallet. Please fixShow lessarthur bee
MyWallet crashing
MyWallet and the (777) deposit Bluetooth section hasn’t worked in days. I haven’t been able to put money into my mychoice account for over a week. The app will freeze when you click MyWallet or Deposit via (777) and kills the battery on my iPhone 12+ mini. The app literally turns my phone into a hand warmer. Columbus OH was waiving the fees for using the cage to put money on mychoice accounts (apparently this is a widespread issue at the moment) but now they are charging us. Why punish the players for an app malfunction? Not to mention the Bluetooth isn’t keeping track of points right now, only using mychoice card is. Wish I realized that soonerShow lessLaurenRVAart
Not as promised
Downloaded app because we were planning a trip to Hollywood Casinos, Charles Town WV. Promotion promised cash match up to $100 if you loaded cash to the wallet feature(fine print says can take up to 72 hours to match). A week later, there has been no match. No one in casino can rectify, blames HQ.Show lessDBA998
I Love It Here 🥰
As Much As I Been Coming Here Never Thought To Sign Up For MyChoice But Im Feeling the New AppRoeeDoll1996
Improved
App has been improved and pretty good now and easy to useCricket and Me
Terry Rotz
I’m kinda upset that I don’t get your specials through the mail. Me and my friend used to get things but it stopped. And other friends of mine get really good special offers to put in the drums at Hollywood Casino in Austintown, Ohio, I’ve never got one yet. Just because I DONT use my card all the time doesn’t mine I don’t spend some really good money there!! I seem to win more without the card in the slot machines. Been going for the past 5 years!!Show lessbulldidley
Hollywood is the poster for inconsistency!
So here is the problem, your network isn’t good enough to run all the systems your running. It has caused me to loose my cash. Also my points earned for the day, on more than one occasion. When I’ve tried to let you know. The cage is always way over packed. You need better management of your staff.samiam.ridgway
Terrible!
All I can use it for is to see what “minimal” rewards I have but every time I try to access my wallet all it does is spin but never opens! Some of the giveaways/drawings that they have at the meadows would give an extra reward if you have used the my wallet within the month but that is impossible to obtain if I can’t even access my wallet! It
Used to work but all of a sudden it does not anymore. I have deleted it and re-downloaded again but no luck!Show lessJusBm3
Mad
My address won’t change on my app when I changed it at the service desk to match my address for my debit card to add funds this has been a headache and nothing moresasha marie a
Needs updates
Now the offer section is just blank. This app is not designed well . It is not user friendly. Doesn’t tell you that you have used a promotion in the beginning of the week. Just stays in the system like it’s available still. Yes You should remember these things but it is helpful when you go once a week.Show lessEdm1101
