Calibrate User Reviews

Top reviews

Great Program - App, not so much

They've been revamping the app for about 9 months. While it took over a month to get it functioning at all, It is now clunky, but gets the job done. Tracking works well, but progress graphs could be better designed to be more meaningul. The curriculum tab works well, although you used to be able to print the curriculum and now you can't. The biggest issue is the support tab. You have to go digging to find your messages, even the open ones. And given that messaging is the only way to communicate directly with the Calibrate team, it isn't ideal. I'd also like to see more information available in the profile tab.
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New App is Great

The updated Calibrate app is great. It really helps me stay accountable for my actions throughout the day. It’s also a great way for the medical and coaching teams to keep tabs on me. Support through the app has also been quick and helpful.

Response from developer

Hi there, we are so happy to hear you’re having a positive experience with our Medical, coaching sessions and the Calibrate app. Thank you for taking the time to provide feedback.

Easy to use

The app makes it easy to interact with my support team and track my sleep, weight and goals. I love it!

Response from developer

Hi there, we are so happy to hear that you’re enjoying the Calibrate app. We appreciate you taking the time to share your positive experience

App Abysmal- Program Good

The app is so poorly designed I cannot stand it. Why every time I login it still tells me we got an app update over a year ago and an annoying pop-up and I can’t turn it off. The UX is so bad and the basic design principles are completely ignored. if you’d like a real user feedback on how users use the app successfully or unsuccessfully in this case, I’d be happy to participate. I work in Web app design and would literally be fired for producing this product.
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Response from developer

Hi there. Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the app has been frustrating. We're committed to continuously improving the app and your feedback will help our team refine our features moving forward.

Life changing program

I have been using Calibrate for the last 2+ years now. It has changed my life! It teaches you the basics to how to empower you with food pillars, emotional support, Exercise, and how to be mindful about life changes through the program. They also have a support team through the app, they are very helpful!
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Response from developer

Hi There, we are so happy to hear you’re enjoying your 1:1 biweekly coaching sessions, learning from our Four Pillars of Metabolic Health: food, sleep, exercise, and emotional health and the Calibrate app. We appreciate you taking the time to share your experience.

Still very new

I’m very new to the program but the app seems ok. There is A LOT of info to go through. Wish they had food tracking. But that’s just me.

Response from developer

Hi There, we are so happy to hear that you’re enjoying the Calibrate app. We appreciate you taking the time to share your positive experience

Not the Best Experience

Be sure to get a second opinion on whatever their on hand physicians tell you. I told my primary physician about what we went over in the the first session and was told that I was given medical misinformation about a diagnosis. On top of that my medication was out of stock for months on my medication and there was no way to get any help. Their solution was remove me from the program for not scheduling the frequent meetings, but after discussing dietary and exercise changes there was nothing to discuss because I did not have access to my medicine and they didn’t offer any possible help on how to get it either.
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Response from developer

Hi, there. We apologize that you didn't have the best experience at Calibrate. Could you reach out to community@joincalibrate.com so we can help?

Scam!!!

Save your money. While you may be granted access to medication, you will have to pay upwards of $550 a month and that’s if you’re lucky. The worst part is the mobile app (your sole way of communicating) is slow and rarely works properly. What ends up happening is you get medication for $550 and then you relentlessly follow up via the app to get the rx filled and then too much time elapses and you have to start with the lowest dose…for $550. Nobody calls you back. This is a total waste of money. You’re better off getting a rx through a doctor and then applying for a coupon for the medication. Will save you a fortune. DON’T BE FOOLED.
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Response from developer

We apologize that you didn't have the best experience at Calibrate, and we'd love to know what we can do better in the future. Could you reach out to community@joincalibrate.com so we can help?

Wow!

From the beginning everyone has been supportive. I look forward every two weeks to talk with my coach and hear her words of encouragement. The journey has just begun and I’m excited everyday to be part of the Calibrate team.

Response from developer

Hi there, we are so happy to hear you’re having a positive experience with our program and enjoying your coaching sessions. We're grateful to have you as part of the Calibrate community.

Health is Wealth!

Dr Gill is phenomenal. Highly recommend Calibrate’s Masters program.

Response from developer

Hi Gigi, we are so happy to hear you had a positive experience during your doctor’s visit. Thank you for taking the time to share feedback.

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