Leave a Review Habio
Doesn’t work
This is a scam. Dowloaded app. Never able to log in. Contacted support. Automated response that they reply in 24h. Took over a week and told me to log in via the app. Explained again the problem. Another week same response. Told them to cancel. Told me to do it via the app. Tried reset password - doesn’t work. No response from support as it is close to renewal date. I have the email trail telling them to cancel along with problems. Easiest solution - get your bank or payment app to blacklist the vendor as fraudulent and so block payment. Attempts.Show lesss2eh
Developer Response
Hey there, Our deepest regret for the inconvenience and we are sorry for your disappointment. We are sorry that you had such a problem with the cancellation. Please get in touch with us through support form in the application or via e-mail habio@appdesk.zendesk.com. Pease kindly include the ticket number #586194. We will find a solution. Best regards!PLEASE READ THE NEGATIVE REVIEWS!!
DO NOT PURCHASE ANYTHING FROM THIS COMPANY OR APP!***
I wish I head read reviews before even clicking on one single thing that this app marketed to me.
They use bait-click to charge your account for things like “workbooks” without sending you to a secondary authorization screen for you to acknowledge and VERIFY your purchase. They do this intentionally to gain as many accidental purchases as they can and they offer ZERO REFUNDS FOR ANYTHING.
This app is definitely a scam that is targeting a vulnerable population and is simply intended for financial gain and profit with ZERO concern for their customers or their customers hard earned money.
The very fact that they don’t allow commenting on their Instagram is further proof that they don’t want people posting about these issues.
I can guarantee they are inflating their 5 star reviews and are most likely participating in other unethical practices to obtain consumers funds.
DO NOT FALL VICTIM TO THIS APP OR THIS COMPANY. If you are feeling lost of fatigued seek real outside guidance and support and do not let these false “guru” apps prey on you.
Shame on you Habio for unethically taking a single mom’s money, and not having one ounce of compassion in your refund policies and your “click-bait” practices.Show lessNicknamehere78735
Developer Response
Hello! We appreciate your feedback, and we take reviews seriously. If you have encountered any issues with your purchases, please reach out to our customer support team through the support form in the application or via e-mail habio@appdesk.zendesk.com for assistance. We are committed to providing a positive experience for our users and continuously strive to improve our services. Kindly remember to mention the ticket number #576270 to research the assistance you require. We wish you our best regards!Scam
Avoid like the plague. I signed up for a free trial thinking this might be helpful for my ADHD. Before the trial subscription finished they had taken £50 from my bank account. I tried to cancel the subscription so that another payment could not be taken and then a few months later more money was taken without permission. I have contacted them to make sure the subscription is cancelled and they say they’ve cancelled it but have still taken more money. I think this is a scam to take money from people with ADHD who find challenging this kind of thing very difficult.Show lessHarlow2024
Developer Response
Hello! We're truly sorry to hear about your experience. Our team takes all feedback seriously, and we're committed to resolving this issue for you. Please reach out to our support team through the support form in the application or via e-mail habio@appdesk.zendesk.com with your account details so we can investigate and make things right for you. Don't forget to include the ticket number #571318 for prompt assistance. We hope you’ll give us another chance in the future!Scam
I wish I would have read the reviews first. The app is horribly basic and I should’ve picked up on something being off as soon as I saw all the typos and language errors. There is nothing this app does that I can’t do without it. It’s basically journaling and the “advice” they give is stuff I’ve heard a thousand times. It was no help at all and the layout is confusing. I cancelled my subscription but they’ve already charged me and even after only two days of use I can’t get a refund apparently. Now after reading some of the other reviews I’m concerned about fraudulent charges. Just another app that’s preying on neurodivergent people who are vulnerable and just trying to do better.Show lessddisaster
Developer Response
Hello! We're sorry to hear about your experience. Our goal is to provide a supportive space for our users, and we take your feedback seriously. Please reach out to our support team so we can address your concerns and assist you with any issues you may have encountered. Kindly remember to mention the ticket number #564061 to receive prompt assistance. Best regards!Terrible UX and they stole my money.
I tried to reach out to support when my trial ended as i did not want to continue being charged. It was really difficult to find a contact for Habio support, and i wasnt able to cancel it myself as I hadn’t even gone through the app onboarding therefore had no access to my account settings.
When i finally did find a contact email, two months into being charged, i reached out and they took 9 days to get back to me to tell me they weren’t gonna be refunding me despite me never having used the app. Absolutely horrible experience trying to navigate their site online and with their support team. Do not recommend this app… you’re better off using literally any other app to help manage your adhd.Show lessjessegura
Developer Response
Hi! We're sorry to hear about your experience with our app. We apologize for the difficulties you encountered with canceling and reaching out to our support team. We kindly request you to provide us with as much information as possible regarding this matter through support form in the application or via e-mail habio@appdesk.zendesk.com. Please make sure to include the ticket number #556623 so that we can promptly assist you. We wish you the best!Never got access but still got charged. Terrible experience with customer service.
I paid for the 3 day free trial (1€). But for some reason I was never given full access to the app. So the very same day I requested the subscription be cancelled - note, since I did not have access to the app I made this request by email. Conveniently for them, they take four days to respond to customer complaints, so I was charged for a month. At this point I still didn’t have access to the app. They have now told me twice that they do not cover refunds based on my request as per their ‘Money Back Policy’. So I read the Money back policy. Point 1.2 says that you can request by email the cancellation of your subscription 24hours before the payment date - I sent the email three days prior.
The app might be great - I wouldn’t know. But the company is opportunistic and customer service is terrible.
Use a pen and paper for your habit tracking.Show lessQrqhd
Developer Response
Hey there! We are sorry to hear about your negative experience with our service. We kindly request you to provide us with as much information as possible regarding this matter through support form in the application or via e-mail habio@appdesk.zendesk.com. Kindly indicate your ticket number #552339, so that we can promptly assist you. We wish you the best!Scam
Same as everyone else’s comment.
Somehow I signed up for a $10 2 week trial and $75 later they tell me I authorised it.Groovw
Developer Response
Support Team here! If there was any confusion about our subscription issues, please get in touch with us through support form in the application or via e-mail habio@appdesk.zendesk.com. Be sure to mention the ticket number #548256 so that we can promptly assist you. We will most certainly reply and help you.This is a SCAM With Horrible Customer Service
I did a test online, which told me I had to download the app to get my test results. The results were not there in the app. It then instructed me to do another test. The app is clunky and hard to use. They then charged me a years subscription $126 AUD!! I wasn’t even using the app. Ive contacted customer service (Margaret) multiple times and my questions NEVER get answered. They keep telling me I cannot get a refund due to their money-back policy. I didn’t realise I was subscribed because it’s not linked to Apple ID and doesn’t show up in your ID subscriptions list. I’ve asked where does it show I’m subscribed in the app AND NO ANSWER. Worst app I’ve used. Worst customer service I’ve had. They just want your money. Do NOT use this app. It needs to be shut down.Show lessM190285
Developer Response
Hello there! We would like to extend our deepest apologies. We kindly request you to provide us with as much information as possible regarding this matter through support form in the application or via e-mail habio@appdesk.zendesk.com. Please make sure to provide the ticket number #547448 so that we can promptly assist you. We wish you the best!This company is a scam
I downloaded the app to have a look at it. I didn’t subscribe to anything and deleted it again. They have charged me £70 without any reason and they keep attempting to charge my card every month for £47. I have contacted customer service. They can’t find my subscription as I don’t have one to start with. But they continue to attempt and charge my card. The last attempt was yesterday even though I have contacted customer service to cancel any account. They are a scam! Stay away or you will end up being charged unlawfully!Show lessNisiA123456
Developer Response
Hello! Kindly take note that your problem is most likely related with the fact that you bought the service on another platform. Please rest assured that we take such reports seriously and our team is investigating this issue. We appreciate your feedback through support form in the application or via e-mail habio@appdesk.zendesk.com and will work to resolve this matter promptly. Kindly be sure to specify ticket number #541265 so that we can help you quickly. Best wishes!Useless and poorly designed
This is a very empty, basic app which gives no valuable input to your life what so ever.
Perhaps if I didn’t pay for the trial (which tricks you into thinking it’s a free trial and then also tricks you into paying for a PDF checklist which you automatically think should be included into the trial) I would just unsubscribe, delete the app and move on. But the app is confusing and designed for you to struggle to unsubscribe. Feel like I’ve just been fooled and I feel the urge to warn others.
Bad experience and very useless content in the app. Annoying navigation and very user unfriendly design.Show lessAnna ginzburg
Developer Response
Hello! We're sorry to hear about your experience, Anna. We truly value your feedback and will take it into consideration to improve our app for all users. Should you have any inquiries, kindly reach out to our support team through support form in the application or via e-mail habio@appdesk.zendesk.com. Kindly remember to mention the ticket number #539924 to research the assistance you require. Enjoy the rest of your day.
