User Reviews: Zenni

OCUSUN, LLC

Reviews Summary

💰

This app hasIncredibly affordable prices

🕶️

This app hasEndless fashionable frame options

👓

This app hasGreat quality and durability of glasses

🛍️

This app hasConvenient to order multiple pairs

🔍

This app hasHelpful virtual try-on feature

🚚

This app hasFast shipping and delivery

🤝

This app hasExcellent customer service and easy returns

💳

This app hasAccepts insurance reimbursement

🔍

This app hasVirtual try-on feature not always accurate

🔍

This app hasDifficulty finding specific frame sizes and styles

🕰️

This app hasSlow and glacial service at times

💰

This app hasPrescription upgrades and add-ons can significantly increase costs

🔧

This app hasNo in-person adjustments or repairs available

🐞

This app hasBuggy and glitchy app experience

🔍

This app hasLack of customization options and saved preferences in the app

🔒

This app hasConcerns about data privacy and authentication issues

Nice surprise
I almost didn’t download the app, due to few reviews and low ratings for the ones there. I forged ahead anyway. The process was seamless for me. From virtually trying on frames using my uploaded photo to applying my saved prescription to checking out using my preferred payment —> EASY PEASY! That’s never the way for me. Anyway, well done, Zenni. I hope my glasses fit as well as as your app design.
Madrobuck
3 years ago
Confused !!!
I don’t know why or how these reviewers are having so much trouble... I’ve ordered several pairs, check my prescription, saved my prescription, checked status.. never, have I had a problem with the site or app.....I’ve taken my picture and tried on multiple glasses and all the glasses I’ve ordered, look great... when there’s a problem or mistake, it’s always something I did wrong... oh, and shipping is fast and I live across the country from Zennioptical.....
Toris60
3 years ago