Leave a Review ChargeUp Driver App
Useless
This app/service DOES NOT WORK for charging your car. It took my money, but when it came time to actually charge the car, it just doesn’t work. You scan QR code at the charging station as it instructs, but then it just times out and fails with no recourse. Do not try to use this app.jeremyddot
New app doesn’t work
The app no longer works since the update. I cannot log into my account unless I reset my password every time I want to log inThe Nicholous of the World!
Developer Response
Sorry to hear about your experience. There should be no reason to have to re-enter a password each time. PLease reach out to us directly: support@chargeupev.com and let us know the email address on record so we can take a look at your account.App looks like done by a teenager at home.
This is horrible. Got to the charger(counting on it), downloaded app, signed up.. then tried to signed in had multiple passwords issued, and nothing. (Invalid credentials). Ended up leaving, and erasing this app.El-neto
Cumbersome, feels like a scam, took 20 min to set up
Slow charge at just 7kw, took me so long to set up charge that I can no longer charge while shopping. Complete waste of time, not worth the small of charge it’s capable of. Also, a 5% transaction fee for charging.Jason Kimosabe
Developer Response
On 8/17 we pushed an app update that addresses all the issues you encountered. There are no more minimums, the .75 cent fee was removed, QR code reader was fixed, UI is now fast and user friendly. We at ChargeUp appreciate the feedback as we aim to improve your EV experience. If you have any issues, please contact us 833-789-140015 minutes to download and sign up. super slow
Crazy expensive Super slow Impossible huge app download and complicated to use The chargers don’t even keep up with the AC use in the direct Sun Tesla needs to put it chargers
Average 7m per hourriprod
Doesn’t work could never get it to
What a crap app. I parked and tried to charge. Could never get it to accept payment, tried a few chargers and nothing. Going to contact the property management company in waterside to have these pulled and put in either charge point or another brand. Would not recommend this app or these charge locations. Fix your stuff and make it user friendly and I will reconsider.Show lessJeadhob
Developer Response
On 8/17 we pushed an app update that addresses all the issues you encountered. There are no more minimums, the .75 cent fee was removed, QR code reader was fixed, UI is now fast and user friendly. Also, the size of the app is 60% smaller. We at ChargeUp appreciate the feedback as we aim to improve your EV experience. If you have any issues, please contact us 833-789-1400Worst app ever
We got to Disney springs and tried to download the app to use this charger. The week code did not work so I found the app in App Store. After downloading, it would not accept any form of payment (tried several cards) and after about 15 minutes we gave up. 0/10florafogel
This app is trash
This app is so bad it should not be in the Apple App StoreEnriqueTrujillo
App is terrible
The app is not user friendly. It’s poorly laid out, and incredibly confusing to use. It needs a full overhaul.Mikeyj110
Terrible, can’t get it to charge
Disney replaced some of their ChargePoint chargers with these, specifically the ones at Disney springs Orange garage. I have a charge from September that says Suspended and I press Stop and it says stopping but goes back to suspended and it won’t start a new charge. I also like to check to see if charging stations are open and these no way to search a location like you can on ChargePoint.Show lessBerf04
Developer Response
On 8/17 we pushed an app update that addresses all the issues you encountered. There are no more minimums, the .75 cent fee was removed, QR code reader was fixed, UI is now fast and user friendly. You can now favorite locations as well as see port utilizations prior to getting to the location. We at ChargeUp appreciate the feedback as we aim to improve your EV experience. If you have any issues, please contact us 833-789-1400
