Leave a Review PNB Digital
Susset60
Am here in Canada more hazel when you keep updated your system it’s not easy to
Open my account is not like before😫😫😫Geesan58
Developer Response
Hi, Geesan58! We apologize for the inconvenience. To be able to assist you with your concern, please contact our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.Always offline
Poor services𝙰𝚒 𝙶𝚏
Developer Response
Hi, 𝙰𝚒 𝙶𝚏! We apologize for the inconvenience. To be able to assist you with your concern, please contact our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.After 9.9.3 update
After 9.9.3 update cant open my pnbKhaelpom
Developer Response
Hi, Khaelpom! To be able to assist you with your concern, please contact our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.Always under maintenance
Always under maintenance..will take days to be fixed..**12345###
Developer Response
Hi, Sir/Ma'am! PNB Digital’s system optimization and upgrade activity is done, and services are now available. Thank you for your patience.System maintenance for 2 days? Really?
I tried to login yesterday but I can’t since there is system maintenance, tried to login in the afternoon and still not yet. Then today!!! Still undergoing system maintenance? And ai needed to send money already?ERL30
Developer Response
Hi, ERL30! PNB Digital’s system optimization and upgrade activity is done, and services are now available. Thank you for your patience.Terrible Service
Terrible app. Planning to close my account.jjJOHNJOHN
Developer Response
Hi, jjJOHNJOHN! We apologize for the inconvenience. To be able to assist you with your concern, please contact our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.Not good
It was getting better until they made some improvements and clients cannot transact anymore. This is so frustrating.PNB@1234
Developer Response
Hi, Sir/Ma'am! We apologize for the inconvenience. To be able to assist you with your concern, please call our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.Poor App Services
Laging system unavailable.ilovepasudag
Developer Response
Hi! We apologize for the inconvenience. To be able to assist you with your concern, please contact our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.Account locked; OTP sent to old mobile phone
Unfortunately I was not able to update my personal info when I changed my mobile phone. Now, my account is locked and the OTP is being sent to my old mobile phone. I sent the necessary documents already to the branch and until now, two months already, they are still unable to update the info. Allegedly, because being overseas, I opened my account thru a different channel and not directly to branch where my account is being maintained. I am flabbergasted how their IT system works that this can’t be fixed efficiently. Your app should be improved to consider situation like this. And IT personnel should be able knowledgeable eto attend to this kind of situation. This is so disappointing that I can not access my money.Show lessTwoTwenty69
Developer Response
Hi, TwoTwenty69! We apologize for the inconvenience. To be able to assist you with your concern, please contact our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.Cannot sign in
I was able to sign in to my account using the website but not the app even though my information is correct.
Can you please enable the log-in on the website again without prompting users to sign-in using the app?Ange0929
Developer Response
Hi, Ange0929! We apologize for the inconvenience. To be able to assist you with your concern, please contact our customer service hotline at +(632)8573-8888 or email customercare@pnb.com.ph. Thank you.
