This app is the most convenient app I’ve had in my phone to be real witchu! But mind you there are ups and downs to it but overall, it’s a very well kept app for me personally. I was sick and couldn’t make it to the hospital because I wasn’t feeling like it so I downloaded this app and tried it for the first time and I gotta tell you, my experience was outstanding! I was connected with a clinician and he prescribed me medication for whatever I went through. The only flaw that I had to go again and again with it is when I’m rescheduling my visits or even more so missed my appointment you’ll go back and start again and it asked me to pay again. But also that was fixed, told customer support about it and they fixed it right on the spot! So, if you’re like me barely want to do anything with hospital visits, this will be a great app!
Developer Response
We appreciate you letting us know that you had a few initial challenges, but we're happy to hear that you're feeling better! Any time you're not feeling 100%, come see us again!I needed a physicians note to state leave of absence from work so I was able to see a licensed doctor explain my symptoms and got the note need for my place of employment all within about 45 minutes. It was an awesome overall experience that was easy to complete while be I’ll I highly recommend this app and it’s services
Developer Response
We appreciate the stellar review! We're here 24/7 if you need us again :)They were a little late, support agent was looking into it and then My doctor showed up! She sat the entire time, listening to me. She was very patient, kind, calm, and knowledgeable!
Just waiting for my doctors note now……
Will definitely be using this again for mental health!!
Provider was insightful, knowledgeable and very friendly. The wait was nearly a half hour estimate but I got in super quick, within minutes. I would recommend this service, platform and provider to everyone needing care. Definitely more convenient and comfortable than an urgent care!
This was absolutely what I was hoping for. The ability to speak with a Doctor from the comfort of home. It was accommodating, fast and very professional. I’m so glad I decided to give this a try.
The app doesn’t let you type what’s wrong, you just have to kinda go through the motions and explain better once you’ve connected with the dr. I got connect, explained my situation, and got a doctors note for work in about 5 mins. Only $20 compared to $50 at a walk in office. 👍🏼
First time using this app. I did the medical note plan and spoke with a doctor. The call was ended too short on their end and the doctor also got the information wrong on my doctors note and they also didn’t inform me the note only lasts for 5 days and not a week like he wanted to put down. I asked for specific things to be put down on the note because my employer won’t accept it otherwise. They agreed but did not do so and put the wrong information on the doctor’s note. I contacted their customer service and they told me I could be reconnected with another doctor so they may adjust the note. I did so, described what the doctor agreed on and what I needed on the note and they put the wrong information down AGAIN and cut my phone call off early AGAIN. Now I have two notes that are useless. Thanks, Antidote, for wasting my time.
Developer Response
We are truly sorry to learn that you had this experience. It is certainly not indicative of what we try to provide at Antidote Health. Could we ask that you contact support@antidotehealth.ai to provide some personal details. We would like to investigate further and perhaps offer you a refund. We are here 24/7 at 1-866-256-2134, please contact us for quick resolution.I cannot extend my appreciation enough! They connect you immediately with a clinician. I was feeling sick in the middle of the night and knew I needed a Dr.‘s note for school the next day from something I ate, and the Dr. was so kind and genuine and the appointment was super quick! I got the Dr.’s note as well as recommendations of over the counter products or options of prescription nausea medication.
Thank you, Antidote! Changing the world of medicine!
Developer Response
Wow! Thank you so much for that amazing review. We are truly appreciative that you took the time. Please let us know if we can be of further service to you or your family -- our team is here 24/7.I love my action plan with my new virtual doctor. I will be a good patient and do as I am told to start seeing results. I wish I can meet her in person but virtually is good too! She was also very knowledgeable as she should!
I was super skeptical, but $19 for a doctors note was my best bet I figured I’d give it a try. I got scared reading through the reviews as I was waiting for the doctor. I was “seen” and had a doctors note all within 20 mins of downloading the app. It was quick easy and the doctor was great! Definitely the right move if you are super sickly and don’t want to leave your bed. 10/10 would definitely use them again if needed.
Developer Response
Thank you for the the excellent review. We appreciate having an opportunity to serve your needs. Please feel free to contact us should we be able to provide care in the future -- we are here 24/7 via support@antidotehealth.ai.
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