User Reviews: Antidote Health

Top reviews

  • Not well organized

    I installed the app today but it definitely didn’t work out! After the 85 min wait I hopped into the appointment but the doctor disappeared. I know they are busy there must be a text to inform that the doctor is ready and leave at least 5 minutes for the patient to log in. Mishka’s explanation, she was in the customer service, was that now I am back at the end of the line. It was very unthoughtful since she could at least put me after the person that took my appointment , I don’t believe she couldn’t do anything. She has access to all the appointments. So it was disappointing that after sitting on the phone and waiting all morning I was offered to wait 109 minutes for my next appointment! She was not offering anything else as an option and staring at the phone for another 109 minutes with a migraine wasn’t an option. I didn’t like that cold approach to the patient so I don’t recommend that app. Go to DrSays. They’re great and very quick with the appointments! I received mine right away.
  • Seriously a life saver!

    I woke up in excruciating tooth/jaw pain, and called my dentist, urgent care, everywhere and no one could call in an antibiotic to help my pain.
    I was advised to try this app by urgent care since they didn’t take my insurance, and I am SO happy I did!
    The doctor was so nice, they sent in the medication I need to relieve my pain, and as a single mom, this app is going to make life so much easier!
  • Cool App

    Was skeptical and didn’t think an actual doctor would come on the screen but I was wrong! A doctor comes on and seriously evaluates the symptoms I’ve been feeling and gets exactly what is needed for recovery! Great App!!
  • Super fast and easy

    I needed a doctors not for school and for work. I waited 15 to speak to a doctor. She was super sweet and helped me out. I got my doctors note in less than 10 minutes after our call.
  • It would have been a 5 star

    I was hesitant to use this app but I had to give it a try maybe it works. I was desperately need a doctor’s note. I had a coupon for one time visit fo 20 dollars off, it was great. I was a little nervous when I spoke to the doctor and tried to explained to her. She was nice and friendly. The only thing why I gave 4 stars because when I received my doctor’s note, the explanation below was different to what I explained. I tried to open the app again and answer all the questions. But when it asked if I would like to speak with the doctor, and press the button..the app shut me out. I was hoping to get the right explanation for my doctor’s note.
  • 1st time went great

    Dr. Wimpfheimer did a great job of conducting the visit over the phone. It was my first time doing it this way and I was a little unprepared, not knowing where to set my camera, etc. but be was very patient and helpful throughout the whole visit. Will be using this again
  • Great experience

    Super fast service! Within 10 minutes I was talking to a doctor, she got all my information and although I have full coverage insurance she even took me to a website to lower the cost of my prescription, (so it’s super helpful for those who don’t have insurance) plus the first visit was completely free. She was super helpful when I was asking her questions, and got my prescription over in minutes. I definitely recommend this service and will not be waiting in line at the doctors office again.
  • Would recommend

    Honestly wasn’t sure about trying a new Service. I’m unfamiliar with Antidote as I’ve always used another service. The price was reasonable and the doctor was truly professional, understanding and understood my needs. He was straight to the point and friendly. I would recommend Antidote to all of my friends and will be likely to return.
  • Phenomenal

    Needed a doctors note for work. Got an appointment within 20 minutes! Note was in my email 15-20 minutes after the appointment. Got a follow up call from Gabriel to ask about my experience and gave them all 5 stars
  • Worst doctors app EVER SCAMMERS !!

    I paid &29 for a “doctors note” & the doctor was VERY RUDE, DIDNT GIVE ME A NOTE & threatened I would have to wait 5 hours for another doctor . He was VERY WEIRD & asking weird questions. If I PAID FOR A DOCTORS NOTE WHY DONT I HAVE ONE??!! & then they tried to get me to “pay for a plan” all over again . There is NO SUPPORT/customer service . Some how when I didn’t pay for the plan “customer service” called me to “help with my payment” & said I can always call that number. But when I need to contact them to GET MY MONEY BACK , the number is suddenly OUT OF SERVICE .. when you go to contact support it says “agent offline” this app is a SCAM!! STAY CLEAR AWAY !!

    Developer Response

    I am very sorry to hear of your experience. That does not sound at all usual. We are definitely not a scam. Thousands of patients use our service each month and are very satisfied. Our doctors are available 24/7 and there is no need to wait hours for another one. Our Customer Service is online 24/7 and our phone number is definitely in service. We are here to help and our agents do not force for repayment or anything similar. I am not sure what happened but I apologize for the experience you had. We help patients each day and I have never heard of this type of situation. Would you be willing to give us another try with a complimentary visit? Did you get your money back? Can I help here? Thanks.

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