Clipper Card User Reviews

Clipper Card
Clipper Card
Metropolitan Transportation Commission

Reviews Summary

Top reviews

Terrible for blind users

The developers didn't test this app with VoiceOver and it is an appalling experience as a blind user. Just a lazily designed app done in React rather than being built natively, so a lot of core accessibility features are missing that would make the overall experience usable and actually accessible. Interface clutter, unhidden graphics and icons everywhere, very badly labeled tabs and buttons, getting transit info and directions is an absolute nightmare, just awful all around. Stop disregarding the blind user experience and stop releasing apps where accessibility is such a gross afterthought.
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App does less than promised

The Clipper app does the same things as the Clipper website, and it’s not any better designed, so not doing anything worth a download. Fine to have, but not any more useful than the website.

Also, it does not let you pay for rides as strongly implied. You have to set up your Clipper card in Apple Wallet to do that; having the Clipper app is unneeded to do that.

Note that if you have the original TransLink cards, you cannot set them up in Apple Wallet. You’ll need to get a new Clipper card, transfer your balance and passes and commuter program autoloads to it, then set up in Apple Wallet. If the Clipper app was actually related to making payments, maybe that could all be avoided. But it’s not.
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