Leave a Review Franklin Templeton® U.S.
Not great
Downloaded app and entered in login information. Getting error “rate limit violated” with no resolution instructions. Not a positive experience.Developer Response
We appreciate you reporting an issue with the mobile app. A security measure was in place to limit the number of users to access the app at one time, and that number had been exceeded when you tried to register. The issue has been resolved. We ask that you please try the app again. Your feedback will be considered for future enhancements.Can’t get past text consent
I got consent and it keeps on the same screen. Wow!Developer Response
We appreciate you reporting an issue with the mobile app. A security measure was in place to limit the number of users to access the app at one time, and that number had been exceeded when you tried to register. The issue has been resolved. We ask that you please try the app again. Your feedback will be considered for future enhancements.Not working
Will not allow me past consent screenDeveloper Response
We appreciate you reporting an issue with the mobile app. A security measure was in place to limit the number of users to access the app at one time, and that number had been exceeded when you tried to register. The issue has been resolved. We ask that you please try the app again. Your feedback will be considered for future enhancements.Doesn’t work
Keeps saying rate limit violaed when all I’m trying to do is consent to the text message rule…. Should of tests your app more before launching.Developer Response
We appreciate you reporting an issue with the mobile app. A security measure was in place to limit the number of users to access the app at one time, and that number had been exceeded when you tried to register. The issue has been resolved. We ask that you please try the app again. Your feedback will be considered for future enhancements.Not user friendly
Both the website and the app need an update to be user friendly. I am forced to call every single time.Developer Response
Thank you for your review! We look forward to sharing future enhancements with you.Needs fine tuning
Needs some work to be more user friendly. Not intuitive at all.Developer Response
Thank you for your review! We look forward to sharing future enhancements with you.