Sleepio User Reviews

BIG HEALTH LTD

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Infuriating

Watching videos on the app is borderline rage inducing, you cannot rewind, you cannot fast forward and you cannot restart so if you miss something that appears fleetingly on the screen such as the recap page you have to watch the entire video to the end and then rewatch everything prior to the point to see one page of information. I also don’t understand how it evaluates how well you are achieving your sleep goals? For the first 2 weeks nothing about my sleep patterns changed but the app kept telling me I had achieved the goal of having a more structured sleep pattern. Finally I have watched 2 videos so far and am trying to watch the third but the constant mentions of things I have been told before which have not previously been mentioned is also making me want to delete the app and give up. Needs a lot of work!

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cpg244

a year ago

Response from developer

Hello cpg244 - Thank you for taking the time to review Sleepio. We appreciate your valuable feedback and it will be passed along to the relevant teams here. The team is always actively working on improving Sleepio and we expect that added features and personalization will be available as we release new versions.

Not accessible to me

I was referred to this app by my gp to help with my insomnia however when trying to sign up my postcode is not supported so i couldnt even make an account even though i was told i could use this app to help me. My doctors office is in pretty much the same area as me so i believe my gp is also under the impression that i should be able fo access and is actively referring this app to other patients who cannot access it. It’s unfortunate that i live in such a highly populated area but it is still not covered.

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Hana43🌸

a year ago

Response from developer

Hello Hana - We're sorry to hear that you're not in the NHS covered area. Please note that the survey information is not stored if an account is not created afterwards. If you have any further questions please write to us at hello@sleepio.com for other options to gain access to the Sleepio program.

A bit of a let down

I used to have a Sleepio account before they switched over to the Big Health platform, but it expired. I am now having problems making a new account because I still have my email address linked to my old account, so now I seem to be going round in circles. I looked to see if I am eligible for the sessions in my area but I am not. It’s a bit of a let down.

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Kizzy1985

2 years ago

Response from developer

Hello Kizzy1985 - Unfortunately we were not able to automatically migrate some older accounts to the newer platform. Please send an email to hello@sleepio.com from your registered email address and we'd happy to clear things up and get you going on the programme again.

Pleasantly surprised

I decided to do this app before recommending it to clients. I’m not a fan of self help apps but this one is different. It’s educational, interactive, and most of all it works. I thought I was an expert on sleep hygiene but it appears not. I’ve learned lots of new techniques and this app is really improving my sleep. You have to put some work into completing diaries and sessions but you have to put effort into anything worth while. This is the only app I recommend and I recommend it highly.

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crabbitwoman

2 years ago

Response from developer

Hi crabbitwoman - thank you again for your kind words! We appreciate your review so much that we would love to use and share it anonymously in our marketing materials. If this is something that you would provide permission for, please email us at hello@bighealth.com providing explicit permission for us to do so. We hope to hear from you soon! | Hello Crabbitwoman - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements in your sleep. If we can ever be of help in the future, please email us at hello@sleepio.com. We’re always happy to assist!

Sleepio

Surprised how this seems to be helping . Mainly due to relaxing more about « poor sleep » Aware of many of the techniques but a few new ones which have been useful eg repeating « one « -thought blocking And viewing « worrying thoughts « as almost amusing ! Enjoying course so far 🤞🤞

Haggisld

2 years ago

Response from developer

Hello Haggisld - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements in your sleep. If we can ever be of help in the future, please email us at hello@sleepio.com. We’re always happy to assist!

Sleepio

I am finding Sleepio very helpful. You have to stick with it but if you do I’ve found it helps to improve sleep. There is a lot of very useful information and tips and tricks that really work in the programme. I feel that my sleep is improving slowly and I put a lot of that down to sleepio. I really recommend it but you need to be quite disciplined about it to benefit fully , as with most things 😀 Val Worley

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Corevalue Val

2 years ago

Response from developer

Hello Val - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements in your sleep. If we can ever be of help in the future, please email us at hello@sleepio.com. We’re always happy to assist!

Great help

My dr recommended the app for my as I have been struggling with insomnia and this app is really useful with its sleep diary and all the help along the way. Helping you better my sleep regime and reflect on everything that may be keeping me up at night. Definitely recommend.

SeanC4321

2 years ago

Response from developer

Hello SeanC4321 - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements in your sleep. If we can ever be of help in the future, please email us at hello@sleepio.com. We’re always happy to assist!

Not available in my area.

This sounded like an ideal solution to my sleepless nights, especially after having no success with other apps. Disappointed to find that once I tried to create a login on the website that it isn’t available in my area. So disappointed, but registered an interest anyway.

TimRyland

2 years ago

Response from developer

Hello, We're sorry that the availability of Sleepio was not communicated well. With that in mind we'd like to offer you 1 year of complimentary access to Sleepio. For further assistance please write to hello@sleepio.com and mention your review.

Add support for iWatch

My first impression, it doesn’t have iWatch support. Will update my review after sometime.

Krishna Palli

2 years ago

Response from developer

Hello - Thank you for taking the time to review Sleepio. We appreciate your valuable feedback and it will be passed along to the relevant teams here. If you wish to be notified when this feature becomes available, please feel free to write to us directly at hello@sleepio.com - we're always glad to assist!

Very easy to understand and follow

I was apprehensive about this after my therapist recommended it, but I’m finding it really is helpful. I was a very poor sleeper until I tried this, and while there is no magic wand, if you follow the simple lessons, your sleep will improve.

Wegna1610

2 years ago

Response from developer

Hello Wegna1610 - Thank you so much for your kind words! We’re glad to hear that the techniques you were introduced to in the program are proving helpful to you. We hope you continue to see improvements in your sleep. If we can ever be of help in the future, please email us at hello@sleepio.com. We’re always happy to assist!