Inmate Photos, send to prison User Reviews

Inmate Photos, send to prison

Inmate Photos, LLC

Lifestyle

Photo & Video

Reviews Summary

Positive highlights

🔍

This app hasEasy to navigate and use

🎁

This app hasFrequent sales and discounts

🚚

This app hasFast and reliable delivery

🖼️

This app hasGood quality photo prints

📝

This app hasOption to include a message

💻

This app hasConvenient to send photos from phone

🤝

This app hasHelpful customer service

Negative highlights

💰

This app hasExpensive pricing

⏱️

This app hasSlow delivery in some cases

🚫

This app hasIssues with accounts and order status

❌

This app hasCompatibility problems with some facilities

🔍

This app hasLack of transparency on policies and procedures

🔒

This app hasConcerns about security and privacy

Top reviews

Most RecentHighest RatedLowest Rated

Better than mental telepathy

Too expensive but in a pinch gets you in touch when the state stops profiting from incarceration of it’s citizens things will change the war on drugs (users) must at all cost end it’s designed to enslave the poor while it make the rich richer while our life’s stolen from us loved ones dead imprisoned etc the law makers are also the drug manufacturers traffickers etc or paid billions by these entities let’s take the power back to people by majority not the ultra elite

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you asked ?

a year ago

Response from developer

Thank you for your feedback. We strive to offer the best value with quality you won't find elsewhere at our price point. Your suggestions are important to us; please share them at (702) 728-5670 or support@inmatephotos.com. We're here to help.

User friendly app, just expensive.

It’s really easy to use, straightforward. Gives you multiple options to pay including Apple Pay, which is nice because if you have it then you can just pay by clicking that option instead of typing all your card information out. It’s just really expensive to just be sending out small pieces of paper.

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jnbhdygsjw

a year ago

Response from developer

Glad you like it! :) We care about your feelings and every little encouragement makes us better :) So, if you like this app, please consider giving us a 5-star rating. If you have any suggestions, please let us know at (702)728-5670 or send us an email at support@inmatephotos.com.

5 StaR "So FaR"

I gave this review that title because so far the process has been great it's now just up to seeing how it goes actually sending the photos and what he receives then it will be a true judgment as to how many Stars it deserves!!! Hopefully all goes smooth this is stressful enuff as it is so fingers crossed!! And thank you for this SERVICE!!

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CashizKing33

a year ago

Response from developer

Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at (702)728-5670. We would love to hear from you!

First try

This is my first time trying this app out to send photos to My son. I am hoping it went as smooth as I think it went. There was just a few confusion’s for me as far as the confirming the address this things, and not knowing what to do there, and not wanting it to add up to a bunch of money I didn’t need to spend so I’m hoping he gets his pictures.

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Soacecadet

a year ago

Response from developer

Thanks for your love. If you have any questions, please contact us at (702)728-5670.

Rip off app

I utilized this app to send pictures while I waited for the actual facility app information and this app said the pics were supposed to be delivered a week ago. It says if they aren't delivered to contact them but how convenient is it that the contact button kept giving an error so I couldn't even get in contact with support. I deleted the app and took it as a loss. It costs more to “send” pics through this app than that actual facility app. Plus the same pics I sent through the facility app was given to them in 1-2 days.

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?1Expose

a year ago

Response from developer

The choice to send photos is optional. We care about your feelings and every little encouragement makes us better :) So, if you like this app, please consider giving us a 5-star rating. If you have any suggestions, please let us know at (702)728-5670 or send us an email at support@inmatephotos.com.

Easy way to send pics to loved ones

I send pics all the time and even add a message sometimes! It’s easy to use and doesn’t take too long for them to get the pics! And you can jus upload pics from your phone to the app! Easier then trying to go print them off and mail them! Life savor! Love it!

Queenish31

a year ago

Response from developer

Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at (702)728-5670. We would love to hear from you!

Videos

Need to be able to upload videos for a cheaper price or free if it’s possible so we can let our family members know. We love them and we are thinking about them because most of the time I just don’t have money to send videos and pictures for their birthdays or holidays just to let them know that they’re not alone

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me trying to do right

a year ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

No good!

I thought this would be a good app to send my loved one pictures. I ordered the original order June 9 and was told it should be there by June 16 if not reach out to them I waited to see maybe a hold up in handing the mail out I reach out and they resend the order June 26 I then reach out again and was told that he should have the photos by July 13 I then reached back out to just get a refund at this point because now I have to go to a different app to get the order sent. I was told I can’t get a refund and that they sent the pictures but still haven’t received them. Don’t waste your time ordering you will be waiting a long time! Yes they answer emails right away but you get no where!

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Mad.mad.madder

a year ago

Response from developer

We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at (702)728-5670 or send us an email at support@inmatephotos.com so we can help resolve this issue. Thank you.

Photos

I can download the app, add photos and my loved one gets them. that’s great, but they’re over price. These prices are ridiculous for a picture and to deliver that $10???? during the checkout process there’s a bunch of add-ons I may not want to add anything on it’s kind of annoying. This is the only choice that we have that’s why we use it.

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Mishyboo69

a year ago

Response from developer

We care about your feelings and every little encouragement makes us better :) So, if you like this app, please consider giving us a 5-star rating. If you have any suggestions, please let us know at (702)728-5670 or send us an email at support@inmatephotos.com.

SCAM!!

I thought that this app was going to be a great way to send my husband photos while incarcerated. It seemed convenient since they mail directly to the jail. I placed my original order on June 5th and was told that they would arrive in two weeks. He never received the pictures! I reached out to the company to have the pictures resent, which they did free of charge. The order was resent and I was told by this company that the order arrived on a June 24th. Well that was a complete lie because my husband still has not received anything! It was been over a month and he has not received either order!!!
I’m only giving this app one star because their customer service does answer right away, but they do not deliver the product! Now i have to go to a store and print the pictures. DO NOT WASTE YOUR TIME WITH THIS COMPANY!!

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ImHis24