It’s really easy to use, straightforward. Gives you multiple options to pay including Apple Pay, which is nice because if you have it then you can just pay by clicking that option instead of typing all your card information out. It’s just really expensive to just be sending out small pieces of paper.
Developer Response
Glad you like it! :) We care about your feelings and every little encouragement makes us better :) So, if you like this app, please consider giving us a 5-star rating. If you have any suggestions, please let us know at (702)728-5670 or send us an email at support@inmatephotos.com.I gave this review that title because so far the process has been great it's now just up to seeing how it goes actually sending the photos and what he receives then it will be a true judgment as to how many Stars it deserves!!! Hopefully all goes smooth this is stressful enuff as it is so fingers crossed!! And thank you for this SERVICE!!
Developer Response
Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at (702)728-5670. We would love to hear from you!This is my first time trying this app out to send photos to My son. I am hoping it went as smooth as I think it went. There was just a few confusion’s for me as far as the confirming the address this things, and not knowing what to do there, and not wanting it to add up to a bunch of money I didn’t need to spend so I’m hoping he gets his pictures.
Developer Response
Thanks for your love. If you have any questions, please contact us at (702)728-5670.I utilized this app to send pictures while I waited for the actual facility app information and this app said the pics were supposed to be delivered a week ago. It says if they aren't delivered to contact them but how convenient is it that the contact button kept giving an error so I couldn't even get in contact with support. I deleted the app and took it as a loss. It costs more to “send” pics through this app than that actual facility app. Plus the same pics I sent through the facility app was given to them in 1-2 days.
Developer Response
The choice to send photos is optional. We care about your feelings and every little encouragement makes us better :) So, if you like this app, please consider giving us a 5-star rating. If you have any suggestions, please let us know at (702)728-5670 or send us an email at support@inmatephotos.com.I send pics all the time and even add a message sometimes! It’s easy to use and doesn’t take too long for them to get the pics! And you can jus upload pics from your phone to the app! Easier then trying to go print them off and mail them! Life savor! Love it!
Developer Response
Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at (702)728-5670. We would love to hear from you!Need to be able to upload videos for a cheaper price or free if it’s possible so we can let our family members know. We love them and we are thinking about them because most of the time I just don’t have money to send videos and pictures for their birthdays or holidays just to let them know that they’re not alone
Developer Response
We're always working hard to improve the app. Thanks for your download and feedback.I thought this would be a good app to send my loved one pictures. I ordered the original order June 9 and was told it should be there by June 16 if not reach out to them I waited to see maybe a hold up in handing the mail out I reach out and they resend the order June 26 I then reach out again and was told that he should have the photos by July 13 I then reached back out to just get a refund at this point because now I have to go to a different app to get the order sent. I was told I can’t get a refund and that they sent the pictures but still haven’t received them. Don’t waste your time ordering you will be waiting a long time! Yes they answer emails right away but you get no where!
Developer Response
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at (702)728-5670 or send us an email at support@inmatephotos.com so we can help resolve this issue. Thank you.I can download the app, add photos and my loved one gets them. that’s great, but they’re over price. These prices are ridiculous for a picture and to deliver that $10???? during the checkout process there’s a bunch of add-ons I may not want to add anything on it’s kind of annoying. This is the only choice that we have that’s why we use it.
Developer Response
We care about your feelings and every little encouragement makes us better :) So, if you like this app, please consider giving us a 5-star rating. If you have any suggestions, please let us know at (702)728-5670 or send us an email at support@inmatephotos.com.I thought that this app was going to be a great way to send my husband photos while incarcerated. It seemed convenient since they mail directly to the jail. I placed my original order on June 5th and was told that they would arrive in two weeks. He never received the pictures! I reached out to the company to have the pictures resent, which they did free of charge. The order was resent and I was told by this company that the order arrived on a June 24th. Well that was a complete lie because my husband still has not received anything! It was been over a month and he has not received either order!!!
I’m only giving this app one star because their customer service does answer right away, but they do not deliver the product! Now i have to go to a store and print the pictures. DO NOT WASTE YOUR TIME WITH THIS COMPANY!!
Developer Response
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at (702)728-5670 or send us an email at support@inmatephotos.com so we can help resolve this issue. Thank you.I’ve been using Inmate Photos for a while or since my friend got in some trouble. They also allow me to write a little message at the end so he gets the photos and a little message. They’re very reliable and reasonably priced. Thank you Inmate photos.
Developer Response
We're always working hard to improve the app. Thanks for your download and feedback.
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