Surprise User Reviews

Reviews Summary

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  • Mixed

    I like that there are several games you can play and there is some strategy to winning prizes. I am frustrated with the amount of times the app stalls/closes and has issues. Fortunately it seems to typically save my progress. I am also confused by some things and can’t decide if it’s inconsistent or I just am not understanding. I thought I was 75% of the way to a prize ~$13 value and thought I had redeemed the final 25% but found I was still at 75. I enjoy the app mostly but I’m not sure how much longer I will keep it. This will depend on certain critical issues. Currently I am unable to open any prizes at all, or earn new prizes on the video feature, which I find incredibly frustrating.
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    Developer Response

    Hi there! Thank you for the encouraging feedback - we very much appreciate it! Feedback like this helps us improve the app and understand users’ preferences better. We recommend you keep playing, earning, and collecting in-app Eggs and Gems to get to 100% and win the best of Surprise prizes! In addition to that, we want to let you know that we’re aware of the issue you’ve mentioned, and our team has already started working to fix it. It would be helpful if you contacted us at hello@surprise.com, sending the information about the phone models you used for playing within the app and the error message that pops up during the Surprise TV overview. Please add the ticket number for your case when messaging us: SUP-8110. Thank you!
  • Fun & Great!

    Rating 4/5 because I have not won anything yet and want to make sure it’s legit before I rate it 5 stars. Other than that, so far so good. I like to play this game and do play almost 24/7. I have opened, earned, and saved up for many gifts like gift cards, vacation vouchers, massage equipment, even an iPad. (etc…) I’m close to winning them, but have not won anything yet. Will post an update to this review when I finally win something and receive it.

    You can win all tickets, surprise coins, hammers, diamonds, and surprise eggs by playing the Trivia Clash. However in Trivia Clash, you’re timed about 10-15 seconds to answer questions. The questions are hard and a fair amount are easy.

    You win only & any amount of surprise eggs in the “Classic” Trivia. Also in the classic trivia, you can take all the time you need to answer the questions.

    Tickets are used to enter raffles for surprise gifts.
    diamonds are earned in the Surpise Blitz or Match 3 and are used to purchase new avatars/make updates to your profile.
    Surprise coins can be earned by playing surprise blitz and are used to purchase spinning wheels, swapping topics in the classic trivia, lives and to purchase power ups in games.
    Hammers are used to break open your surprise eggs.
    Surprise eggs are what contain a variety of cheap to expensive item/s you could win or eventually collect to save up for.
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    Developer Response

    Thanks for the review! We'd love to hear more feedback from you when you win your prizes :)
  • Surprise

    Love it love the games I’m still trying to figure it out I opened the bank for 2.99$ but it didn’t show me what my surprise was so I’m not sure how it works I also spent 7.99$ on gifts but I’m not sure how what I got was any gift for me I thought it would be nice things they would send me but I haven’t gotten anything I could use they could send me that’s a gift for me so I have already spent right at 11$ but I don’t have anything they are sending me as a gift for me so I’m not sure how it works yet so I’m not spending any more money till I understand because spending that kind of money and I get some hammer I mean how is that anything like what I thought a nice gift for myself I could use at home I don’t know how it works but the games are fun I’m just not spending any more money unless I get a real gift
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    Developer Response

    Hi there! Thank you for the very informative feedback on the app. We really appreciate it. Our users' experience matters greatly to us, and we want every experience to be exciting and pleasant. If you have some specific questions regarding your prizes or how to play the games, please reach out to our Support Team via the in-app chat or by email at hello@surprise.com. We're always happy to help!
  • Review for the greatest app I’ve ever found

    This is got to be one of the greatest apps I’ve ever found keeps you very entertained definitely helps you with your boredom when you have a free moment to spare during your day, and I really suggest looking into this app for yourself in could even be a good way to even get gifts for the holidays and have fun doing it makes it a little exciting definitely gives you a goal to achieve
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  • Surprise Review

    Very easy to setup profile and play. A little upset that someone stole my nickname TyEcho being I was the only one with it for the longest on other Apps thief. Especially since my name is actually Tye with an E. I digress, I like playing the blitz game I need a lot of work in the trivia though. This is an overall cool game. You can pay monthly for subscription and get prizes worth $60 and up even if you don’t win a game so try it!
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  • Great game

    Really fun and good prizes!
  • I’m hooked!

    I never play any sort of game but I am hooked on this one. I log in daily to spin and see if I win any eggs or collect money. You can make easy coins by playing the tibia games. I’ve played them alot and they do not get boring. I’m amazed that I haven’t seen any repeated questions. Highly recommend plus you can win prizes that’s what got me into this one.
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  • Time flies while having fun!

    I love this game and have literally spent hours playing to win myself a box. You can play the game or you can just buy a box for a price amount. You get free coins by playing or by watching videos it’s just fun. Come on over and give it a try, the worst that can happen is you can win a great prize.
  • Honest Game

    You don’t just win coins you earn them by playing trivia question games based on different categories. Everyday you win a free reward wether it be a fee surprise egg, free hammer to crack surprise eggs with. Or a free spin of the wheel. You even have the option to watch these short videos like how instagram has reels to earn automatic coins. To use in spinning the wheel to earn prizes. It is really fun and I enjoy doing it each day I am now on level 12 and I just won my first gift. The Sloth planter it’s a planting pot in the shape of a cute sloth 😍😍!!! And I can’t wait to receive it in the mail. When you get to 100% of one intel you’ve cracked in your collection of items you get it sent to you for free ! No charge. But if you want you do have the option of paying for the items yourself to receive them on winning them by playing games or signing up for the membership they have either way you try it’s a WIN WIN !! 🥇 .
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  • Trash

    They literally mail you bargain bin stuff. For forty bucks I got a wine insulated cup that looked like they found it at the dollar store. Some kind of foreign wafer crackers, some dollar store face cream, and a ponytail. Like WHAT THE HECK?? I definitely didn’t believe I was getting an iPad but for 40 bucks you could’ve at least sent one nice thing. I subscribe to a bunch of different boxes (fab fit, Ipsy, etc) and those are fabulous! This is TRASH! And it’s literally impossible to cancel your subscription. At this point I’m going to have cancel the card I used just so they will stop charging me!! DONT DO IT!
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