Leave a Review Lucy in the Sky Store
Disappointing
They have a lot of cute dresses, but you have to look at the sizing because everything runs extremely small. Not to mention, depending on your size and the dress you pick some dresses won’t even ship out until a month. what I found to be extra disappointing is if a dress doesn’t fit you when you return it they only offer store credit so beware when buying.Show less5372735
awful.
i ordered my dress january 14th, my winter formal was on february 2nd. so obviously i’m thinking that my dress will arrive way before the dance. january 30th comes around, still no dress. my expected shipping date was the 16th, then i checked again and they moved it to the 31st. so i emailed one of the employees and she told me it wouldn’t get to my house until FEBRUARY 14th. i cancelled it and they gave me my refund, the employee told me that i could get my dress quicker if i clicked 24 hour shipping. i did this again , chose a different dress, clicked 24 hour shipping , and even paid a little more for express shipping. heads up, that doesn’t work either because my projected delivery date is february 7th. do NOT order here unless you want to wait 2 months for your dress.Show lesssgm16
Horrible!
I do not recommend this store. This is the 2nd year in a row that I have ordered a dress in plenty of time to receive it and have not. I placed the most recent order on November 13th with the dresses estimated shipping date of November 15th and I STILL have not received any tracking or shipping information and my daughter needs the dress for December 2nd! I WILL NEVER shop this store again….save your money and frustration! No communication, just awful! They sure don’t hesitate to get your money!Show lessDisgusted..ugh!
DO NOT BUY FROM HERE !!!
i tried ordering 2 dresses 1 month before my prom and the first dress was supposed to come a week before the actual date of my prom. a couple days after the expected delivery date i reached out and they told me my dress was in “traffic” and i wouldn’t receive it until june. canceled the order and wanted a refund , but they would only give me store credit. so i bought a dress for my graduation at the beginning of june. 2 weeks after i placed the order i got a notification that THEY canceled my order. not me. i was furious so i reached out again and they told me there was nothing they could do and wouldn’t refund me my money back.Show lessslxughtxr
JUST DON’T!!
BEWARE! HOMECOMING NIGHTMARE! If I could give them zero stars I would. I ordered a dress the beginning of aug. Email said the dress would ship sept 12th, it was on back order. 12th came and went never heard boo. I reached out, now the dress wasn't going to ship until Sept 29th. No one contacted me to let me know (I needed the dress for the 22nd). I was told if I wanted to wait until after 29th they would give me a 25% discount otherwise I could cancel my order. I cancelled and ordered another dress which they assured me would ship that day and be here in time. It is now sept 18th. Fed ex said it has been sitting at their facility for 3 days, I should contact Lucy in the sky to have them escalate it. Lucy in the sky says contact fed ex and if you don't receive by 21st. I said I need for 22nd so my daughter ends up with no dress for homecoming? I ordered way back beginning of august! They have no customer service number and the people monitoring the chats don't give a crap. Worst experience ever. They have no problem taking my money, but delivery the product is an entirely different story. NEVER AGAIN!Show lessChoosingjoy2023
DONT BUY from here
I never leave negative reviews but I have had too many problems with this store. I purchased 2 dresses from here and have had nothing but issues trying to return. First, I never received any email from them about the sales but they took the money out of my account immediately. Then they never sent one of the dresses! They say "free returns" however you won't get money back! Now I can only get store credit (which I don't want) for items I NEVER RECEIVED! Worst online store.Show lessLovely4256
Love the Brand, but the app needs help
You have so many cute products, but the way the app is set up isn’t the easiest to navigate. The videos are cool and innovative but i wish you would give the option to watch the videos at the end or beginning of the pictures. And possibly include a favorite button for when you’re browsing so you don’t have to click on the video every single time to like the product.Show lessryleephw
Meh
I love the clothes they are so cute and mostly high quality. True to size and reasonably priced. But this app needs work. I hate the layout and don’t want to be forced to listen to music or watch a video of some model. I’d rather see a more simplistic lay out while shopping online. Also every time I place an order it takes a good 2-3 weeks to ship. My second to last order took over a month and I had to send a follow up email to make sure it was still coming. Keep this in mind if ordering for a special event!Show lessHannahtuxbury
BEST DRESSES EVER
So I know all of you guys are saying taht the shipping is late but maybe just think ahead and get it a few days before and not on the day of. I got my dress and it’s so beautiful and just in time and great quality I love it. The service is great and the website is very easy to use 10/10 would recommend.Show less⚽️💖♾
Dress for dance
I just received my granddaughters dress today for her school dance . It was absolutely beautiful. Great quality!!! We are both so happy with this purchase. I will be shopping again with Lucy in the sky ❤️❤️❤️no nick nam e
