Lucy in the Sky Store User Reviews

Reviews Summary

Top reviews

Leave a Review Lucy in the Sky Store
  • I DO NOT RECOMMEND

    WARNING!!! They ONLY do In store credit! Trust me when I tell you they’re not worth it!
  • Fabulous Designs

    Absolutely love the apps display of videos! Makes it easier to view the full product.
  • Ridiculously long wait

    I saw a bunch of posts around homecoming saying people didn’t get their dresses in time, but I figured since it wasn’t really dress-buying season I’d make an order. I ordered from them on December 27th 2022. They said I’d get it any time from Jan. 7th-14th 2023. It’s now January 30th 2023. I’ve checked up on my order every day and it still only says “Payment Received”. I’ve gotten no shipping updates, no tracking number, it literally just hasn’t been shipped yet. The customer service is no use because all they do is tell you that you can cancel. This was my first time buying from this brand and definitely my last. No amount of pretty dresses can make me put up with the utter apathy for their customers and their timeframes.
    Show less
  • Awful app

    The stuff on this site is cute, which is why I gave two stars. I’ve ordered here before and haven’t had a problem with shipping, however I do know people that have so be weary. The app however, is formatted like Tik Tok?? Makes the shopping experience awful and tedious just to browse everything they have. Will be deleting the app.
    Show less
  • LOVE LOVE LOVE💜💜💜

    i ordered a dress last minute for some senior/spring pictures and it came in 3 DAYS! i love the dress, it’s exactly what it shows on the app and it fits perfectly💜 love lucy in the sky
  • Horrible!!

    I ordered a dress and I returned it and I received store credit. I bought dresses with that store credit and I never received the dress. They then refunded me the money which was $10 less than the original store credit that I had!!! I bought another dress and I still haven’t received it!? This is the worst store I have ever shopped with, so unacceptable. Get ready for a lawsuit..
    Show less
  • never got my money back

    i ordered a dress a few months before my hoco and it never came in. i wasn’t surprised because they never gave me a order confirmation or anything. i never was refunded even though i canceled the order, and the card i used to purchase the dress is not in use anymore so i’m not even sure if they sent my money back. this is outrageous especially because i spent 45 dollars on something that never even came
    Show less
  • best customer service

    best customer service ever ! i bought a dress and didn’t know when the dress would be shipped , so i contacted customer service and they answered my message right away !!
  • worst customer service i’ve ever experienced.

    i bought my dress multiple weeks in advance, the expected delivery date was between october 12-22nd, it is now the 28th and my dress has just now shipped. i’ve emailed asking for a refund, and even received an email yesterday stating my dress was out of stock and that i could get a refund back to my card, so i emailed again asking for said refund and then got a shipping notification the following morning. such a severe lack of communication. when i did get a response from an email i sent shortly after i placed my order, it was after 5 days and not even from their direct customer support email but from someone through their zendesk. i needed my dress by the 15th and it has now been over 2 weeks since then. frustrating. do not order from here unless its multiple months in advance.
    Show less
  • Worst Online Store.

    terrible place to order your dress. i paid extra for a dress to come in on time (about a month ago) and i was just informed today that it was out of stock. i promise you if you order from here you will never get the dress.

Alternatives to Lucy in the Sky Store