VIA goMobile+ User Reviews

VIA Metropolitan Transit

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It’s OK

The app was straightforward and easy to set up, and I created an account with my school’s instructions through an email I was sent.

They stated I would receive a pass within 10 minutes and that did not happen. I was able to verify my email but I am still awaiting a confirmation of the pass.

I attempted to use the Virtual Assistant but it navigated me to my mobile browser and showed a 404-error and was unavailable.

I am able to pay for and add a pass based on my needs as there is a variety of options to choose from, but this is not necessary for me.

I will update once I receive my pass/and or am able to utilize the virtual assistant.

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Miranda 💫

3 years ago

Response from developer

Hi Miranda, please contact our goMobile+ team at 210-362-2020 1-English, 3-Agent, 2-goMobile+ so we can verify and further investigate the pass that you were supposed to get in 10 minutes and did not.

Hate it!!!!

The older app was way better 🤷🏻‍♂️

01100100110

3 years ago

Response from developer

Can you provide us with additional information so we can look into it.

Card problems

It’s not taking any of my cards. MasterCard or visa even though it says it supports both.

Poltercade

3 years ago

Response from developer

Hi Poltercade, please contact our goMobile+ team at 210-362-2020 1-English, 3-Agent, 2-goMobile+, so we can further assist you.

Doesnt recognize my old account

Keeps giving me a log in error. Says my correct password is not correct. Had to open new account which did not import my stored tickets. Does not support PayPal transactions anymore.
Terrible.

Roxy_99

3 years ago

Response from developer

Hi Roxy_99, we are sorry to hear that you are having issues with the new goMobile+ please contact us at 210-362-2020 to verify your account and see exactly what issues you are experiencing.

Works good

Works pretty good and very simple to use

ChrissyDFW

3 years ago

Response from developer

•Hi Christine, it is delightful to hear such positive words and it’s always a pleasure to serve our users.

Terrible

This new app is terrible!!!! It’s so complicating to navigate, can’t login with my old account, and doesn’t even look as good as the old app. Please revert back to the old one!!

Jinopaw

3 years ago

Response from developer

Hi Jinopaw, you will have to create a new account in the new goMobile+ app. You will need your email and a password and is done. If you have any specific issues trying to locate something please contact us at 210-362-2020 and follow the prompts 1-English, 3-Agent,2-goMobile+

no good

this app is soo much more complicated than the old version, and i cant log into my old account with the same password, do i have to make a new password?

nimsyyyyyy

3 years ago

Response from developer

Hi Nims, when you download the new goMobile+ you can start purchasing passes. If you want to create an account all you have to do is go to "My Account" then "New Account" enter the email and password then confirm password. Account created.