Leave a Review LOOP
I’m trying to like this company but their tech issues
The app rarely works. I’ve had such a good driver score when I was with liberty mutual but with loop it’s not great. The price of loop insurance is nice but the tech issues are almost too much to bear.WhaleTang
Pretty Good👌🏼
Good prices, and the app is going places. Hyperlinks are down at the moment; I’m particularly interested in the tab that tells you the high accident rate routes you can avoid. That will be nice once it’s up.
The monitoring is wayyyy over sensitive and frankly you have to drive in an unsafe manner to not get dinged at all. I’ll get 1-2 random dings on my drive for normal driving like curvy roads, steep decline braking, or merging onto high speed roads even if I accelerate super slow. However, it doesn’t impact your score too much and I still remain within .5/10 of perfect on most of my drives so the few arbitrary dings aren’t an end all.
App needs a bit more development, and should prob raise the hard accel threshold just a hair for Texas, but this will be an excellent product when finished.Show lessisiaahwi
Littered with bugs everywhere
Tons of bugs on the app & on their website. The phone tracking driving used a ton of my battery life, it falsely detects my driving as hard braking, even though it’s just me driving through my apartment parking lot…. You can find better car insurance else where, DONT sign up with this companysudo-super-su
Loop is⤵️
Reviews are by employees who work at loop but never actually used the app firsthand. The company makes it seem like they are for the people but they’re not I would not recommend this companyBlackpower012
Bye bye app
The car insurance itself is fine. The app on the other hand isn’t. When I go to disable things I do not want the app having access to, it says “this setting must be ENABLE to ensure full functionality of the app”. First off, learn proper English before developing an app. Second, if controlling my phone is non negotiable in order for me to keep your app, I don’t need your app.Show lessInsidiouSithlord
Awareness
Using the Loop App has made me a better driver. I am more aware of my speed, following distance and overall surroundings. After each trip I review my score. If less than 10 I analyze what I can do better. I had a terrible habit of reading emails and text messages while driving. No more as I know it’s unsafe and will negatively impact my score.Show lessArticFarts
Mostly good except for wrong speed limits at times
Speed limits aren’t accurate at times and it dings me even though I wasn’t speeding, it’ll pick up the access road limit instead of the highway. Also said I was using phone when I actually stopped at someone’s house for about ten minutes and it dinged meTim_duncan_21
Developer Response
Hi Tim, thanks for this feedback. Although we do use your behaviors to give you great rates, we're not necessarily policing speeding per se. We'll look into revising our messaging there so it doesn't give that impression. Thanks so much for riding with LOOP :) We're glad you're mostly enjoying it so far. Please reach out with any questions anytime. love, LOOPLove the app
Love the app, super easy to use. The representatives in customer service are super helpful! I saved money and would recommend it to everyone.jab hanb
Not ready for prime time
Bought a policy and was informed they could not underwrite me. Asked me to sign paperwork canceling policy and they would refund my $252 immediately. It’s been days and they never did, and they do not reply anymore.
App is a little quirky. Lowered my driving score when I hadn’t even been in a car due to “rapid acceleration” lol. No way to differentiate driving from other movement. I can see this not being good if you walk, take public transit, or ride along with other drivers.
Price was higher for me than other insurers.Show lesss1unky
Loving Loop
Not much to say other than I’m loving Loop. The app is easy to use. I got full coverage for $50 more than my prior insurance which wasn’t full coverage. Loop canceled my old policy for me without me having to call and do it over the phone myself. It’s been a smooth ride, pun intended.C. Neugent
