I’ve downloaded, deleted, and redownloaded this app 4 times now. Each time I get to the check out page the “pay with Acima” prompt never shows. I’ve logged out and logged back in, been approved twice now for 2 different amounts, it won’t let me checkout and you can’t do it online of course because that would just be too easy. Horrible app. Doesn’t work!
I recently was approved for up to $4,000 but didn’t realize the place was so far and I couldn’t order online. I decided to apply for a place that was closer and was denied for some unknown reason after just being approved the day prior! I contacted them and not only do they not care they told me I could only use up to $2500 at the original store now. This is such bull crap I just don’t know what else to say. I would definitely not try working with this company.
I guess people don’t know how to do their own research anymore and are just mindlessly applying for lease-to-owns nowadays. Reading these reviews has truly stunned me to my pearls, because y’all are mad that this is a lease to own program and you didn’t take the time to educate yourself on how this service works? Y’all are crazy, Acima, just like Progressive, Snap, and other LEASE-TO-OWN programs works amazing at facilitating your payments as well as giving you 90 days option to pay it off with no lease to own cost. Educate yourselves before bad mouthing on this company who provides a great flexible service for people. Shame on y’all for your ignorance, it’s not Acima’s fault that y’all didn’t read the fine print or ask more questions when applying and signing your lease to own agreement.
Developer Response
Thank you for choosing Acima, karlitaramirez! ^Digital Care TeamIf I could I’d give NO STARS!!! They charged my account 2 days in advance because it was linked to my bank account so I requested 3 separate times to have it changed to my Debit card so the money came out on the actual scheduled date and each time given a very difficult time even after giving my consent over the phone 3x continued to charge my account and not my card then customer service was very hard to speak with and even nasty at times even after I spoke with a supervisor highly NOT recommended do yourself a favor and just pay straight out or go with SNAP or Progressive leasing
Developer Response
We are upset to hear that was your experience, cjp999. It’s important that we are still there for you. Please let us know what we can do to help by copying and pasting this link into your browser http://bit.ly/AcimaFBMessager. We would like the opportunity to look into this matter further and see how best we can support you. Thank you. ^Digital Care TeamThe company needs to either bring back lease pay cards. Or the one time payment card is good for 24 hours. I wasFumbling trying to write down the card number. Because the copy and paste wasn’t working. It was only utilizing three numbers or phone numbers. I already tried to purchase items earlier this week. which didn’t work out right because the time was up to soon. I noticed that I put the wrong location for pick up. Would you like me having to go back to correct it. However this killed more than 10 minutes of time. They need to address this. Otherwise Shima is a pretty decent company
Developer Response
Your feedback is essential. We'd like the opportunity to investigate and address the situation in your review. Could you please contact our Customer Support team at 1 (801) 297-1982 and speak to one of our agents for further support? Thank you. ^Digital Care TeamThis app is a total waste of time, After spending so much work and giving them my personal data, they decided to give me some points to be able to buy a Mobile, and after spending several hours deciding which would be the most appropriate, when I go to make the payment they tell me that I am not approved... I write to support AND THE ONLY THING THEY SAY IS TO CALL AND GIVE YOUR DATA AGAIN… in short, a total waste of time. and you cannot delete your account, they will keep your personal data saved
Never have I encountered any issues that haven’t been resolved quickly. Will continue to use their services as long as I could.
If people pay attention, you get the item at its store prices(not including taxes or whatever minor fees is there) when you purchase and pay on the 90 day option. If not its basically like a 12 month thing(subject to interest and late penalties). Thats how most business make their money, cause its easier payments for us but money goes to them afterwards. Its not hard to understand and review. They dont hide it in the fine print. Do your own research. 😎
Developer Response
Thank you! We appreciate the feedback you have given us! ^Digital Care TeamI wish I had read the reviews first before ever leasing with them. I originally was approved for $5,000. I purchased a sofa/loveseat for $2,700.
After a month Acima reported to the credit bureau that I leased the full approval amount for the $5,000 I was originally approved for. Why not just report for the amount I leased oh that’s right it’s because they charge you 100% interest for the product you’re leasing. So I have to pay over $5,000 for a $2,700 product!!! That’s ridiculous!! Absolutely not worth leasing from this company, please be aware you will pay double for any item that you lease with them.
Developer Response
Thank you for that insight, Ajg815. When you have a moment, could you please reach out and partner with our Customer Support team by visiting our website and starting a Live Chat? Our agents there can best provide you with further insights into a resolution. If you prefer to speak with them over the phone, they can be reached at 1 (801)-938-7075. Our team is ready to help! Thank you. ^Digital Care TeamI was qualified (twice) one for $1250 then another for $950. I wanted to buy a laptop for $1300, but couldn’t so I left it alone. 2nd time I wanted to buy something, but my offer was $950. I don’t know why it decreased.
Now I’m flat out my qualified. I never used any credits because I was always offered less than I needed. Now I’m not qualified.
mbpojess
Lisha290
karlitaramirez
cjp999
Not what i thought 111
N3R093
diazaceved85
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Ajg815
Crazy jonesy
