Acima Leasing User Reviews

Acima Leasing

Acima Credit, LLC

Finance

Shopping

Reviews Summary

Positive highlights

🤑

This app hasFlexible payment options

🏆

This app hasHelps people with low credit

⚡

This app hasEasy and quick application process

📱

This app hasIntuitive app for managing leases

🔍

This app hasTransparent about fees and interest

Negative highlights

💰

This app hasHigh interest rates and fees if not paid off in 90 days

🤯

This app hasPoor customer service and communication

🔒

This app hasIssues with app functionality and virtual cards

🤔

This app hasConfusing policies and lack of clarity

🚫

This app hasPredatory lending practices that can lead to overpaying

Top reviews

Most RecentHighest RatedLowest Rated

215 stance Rims

Got a set of new rims and tires. You pay weekly. And as you pay weekly on top of that save up so that You can pay them off in 4 months . or stay on payments for a year but your going to pay double. I paid in 3 months and done. Pro’s .. It’s expensive . Cons you pay it weekly for a year if you don’t have the money in full.

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newjersey nj

3 years ago

What's all the fuss about?!!!

I'm reading the views and just don't understand. I guess some of you guys didn't read the fine print. It's just like any loan or Aaron's or Rent A Center. If you don't pay within a certain time frame then you pay interest. Rooms to go does it. Sometimes when you get a new credit card 0% interest for 12 months. I mean come on people. If you can't pay it off in 90 days then don't get it. It's just that simple. I've always paid off my items within 90 days. I don't want to shell out all my cash at once. So this option great for me. I guess you guys are sticking to the 30 year fixed mortgage as well. Look at your interest you are paying after 30 years. You will be shocked. Same concept. But I don't know nothing. Smart people know how to handle their finances and credit. Acima I thank you for your services and will continue to use them.

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Mad Strong

3 years ago

Response from developer

Thank you for your kind words, Mad Strong! It really helps us to keep going and deliver the best. If you find yourself needing any support, please contact our Customer Support team at (801) 297-1982. Have a great day! ^Digital Care Team

Zero stars if I could.

Unbelievable. If I could zero star this company I would. Absolute trash and you WILL pay ATLEAST double the price on the merchandise. You are 100% better off purchasing in full through original sellers or even leasing anywhere else. Ps5? Ended up paying close to 2k in payments. iPhone 13? OVER 2k in payments. I am swamped with life so I wasn’t even checking until I did all my calculations and could believe how I let all this pass. please do NOT purchase or lease in this place. All your money literally goes into the trash. Absolutely disappointed. And they “don’t charge interest” them where is all this extra money from? Going to? Ask. Ask questions if you have a lease with them and you’ll be surprised at the responses. Yes, they are professional, BUT their responses don’t make sense and all their fees and literally just come ups. I cannot believe this. I am so stunned and dumbfounded I’m writing this review at almost 4am. Running people out of their money and filling with unbelievable fees. I could never recommend or even look this way at this company again.

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Melissa Khaye

3 years ago

Response from developer

We are upset to hear that this has been your experience, Melissa. Our team would like to better understand your experience in order to provide any additional support you may need. Could you please contact us at (801) 297-1982 so we can learn more? Thank you. ^Digital Care Team

This App is Perfect!

Acima has allowed me to get furniture that I needed even with my low credit rating. This has overall helped my credit skyrocket while feeling good about my purchases. I will always love this app!

JMacoretta

3 years ago

Little pricey

Very good i paid my stuff off in two months i like because they reported to the Credit bureaus I’ll be back for Business in the future

Scooby251

3 years ago

Don’t lease with them unless …

Do NOT lease with them unless you absolutely need that item. Emergency only. And if you’re able to pay that item off within 60 days. Yes they give you 90 days BUT even if you decide pay off early, they tack on a ridiculous amount of interest. So if you decide to pay the item off after 90 days, you’d pay what ever is still owed plus 45 percent interest of REMAINING payments owed.
Do NOT use this company unless you need to.

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Fb6_carlos

3 years ago

PAY IF OFF ASAP

You have 90 days to pay off your item(s) or the interest will almost triple. I got a stove and refrigerator for $1800 in January and made one payment in February and paid it off. This isn’t for people wanting to make the bare payment for items, it is geared for financially savvy people who can pay it off before 90 days otherwise I would not recommend them.

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Sister Pia

3 years ago

Response from developer

Thank you for your feedback and that 5-star rating, Sister Pia! It really helps us to keep going and deliver the best. If you find yourself needing any support, please contact our Customer Support team at (801) 297-1982. Welcome to the Acima Family! ^Digital Care Team

Lease To Own

I’ve used Acima a few times without any incident. I will admit: Read the fine print in your lease agreement. It’s all there in black and white.

Acima will allow you to pay off your agreement within 90 days with minimal fees added to the purchase amount.

However, if you choose to exercise the full lease time (24 payments) do not be shocked when you pay double for your item. This is no different than other rent/lease to own companies.

If you cannot pay off the purchased item in 90 days, then you should probably seek other means of payment options, or be prepared to pay additional fees through this company.

I appreciate that they offer their service. It may not be for everyone, but all the fees and payment dates are given to you upfront before YOU agree to the lease.

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Flyat37k

3 years ago

Response from developer

We appreciate your feedback, Flyat37k! If you find yourself needing any support, please feel free to call our Customer Support team directly at 1 (801) 297-1982. Thank you. ^Digital Care Team

Not sure what everyone is so mad about!

I love Acima I use them whenever I make a purchase over $500. I’ve always paid it off in 90 days and have never paid any extra fees. The people complaining on here are doing so because they didn’t pay it off in 90 days and Acima is very clear that they’ll tack on additional fees and interest. If you missed that part it’s on you! 5 stars across the board. I’d recommend to anyone!

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angeltceo

3 years ago

Response from developer

We appreciate your feedback, angeltceo! Thank you for your review and for being an Acima customer. It makes us very glad to hear that you had a good experience. If you find yourself needing any support, please feel free to call our Customer Support team directly at 1 (801) 297-1982. Thank you. ^Digital Care Team

Not worth it

So I decide to buy a last min gift for my husband, for a very special occasion And the total cost was 850$. Its was my second time using acima the first time i paid in full my purchase with the 3 months “early purchase” thing that they have. So according to them when you use them for a second time you get like a 25% off of whatever you purchase but THATS NOT TRUE. From the 850$ i was down to 335$ and i was late for 1 day to do my “early purchase” again and can you believe these ppl told me that i had to pay them 100$ more😒😳 i was really upset cause they tell you that you can have 7 more days extra and thats not true. I end up paying 435$ which its makes no sense cause they were charging me every 2 weeks. So next time I rather to wait and NOT USE ACIMA they really charge alot of taxes for no reason. So if you think about it you can end up paying more in interest than what your item costs.

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CLAUDIAp18

3 years ago

Response from developer

Thank you for bringing this to our attention, CLAUDIAp18. Could you please contact our Customer Support Team by visiting our website and starting a live chat? Our team would like to gather more information to help improve the experience for our customers. You can also speak to them over the phone at 1 (801) 297-1982. Thank you. ^Digital Care Team