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Is unusable without internet connection in laundry room
I’m sure this app is perfectly functional when connected to data, as most people are most of the time. However, I recently moved to a new apartment complex that uses this app in its laundry room and I don’t get any cell service in the basement where the machines are located. After running back and forth from my apartment with wifi to the laundry room to set up the app, I finally loaded money onto my account and connected to the washing machine via bluetooth. However, I still needed an internet connection for the app to allow me to pay for my load of laundry while simultaneously being connected to the machine’s bluetooth. Luckily I was able to scrounge up some quarters for the machine, but now I have $10 sitting on my account that I’ll probably never be able to use because of my bad cell service. So if you’re going to use this app, make sure you have a good internet connection in your laundry room.Show lessBad app, worse machines.
Any review that gives 5 stars, and sounds fake, is a paid review. The app does not work with the machines, and any machine using their chip, or app technology is constantly throwing up errorsApp Support is terrible
I got locked out of my account and have been unable to get any help getting back in. Called multiple customer service lines and was told “I can’t help you”. Avoid using this company if you can, horrible customer experience.App Review
Good!Donna 108
It’s quick and easy to use now that the machines have been calibrated correctly and no more running around trying to find quarters to wash with. Thank you so much!!Doesn’t work & uses location w/out asking
App glitches out the machines and never works. So I’m stuck with clothes in the wash cover in soap and water. 72 hrs is the lead time to fix a machine, it’s going on a week with no time to fix the issueGood
The app is a little slow. But it works just fine.Easy way to wash clothes
It’s time saving not having to use coins anymore and I like that I can see how long I have until my clothes are done and I get alerts to notify meLove this service
I really love the fact that I don’t have to try and find quarters just use my debit card bam there you …..Love it !
Cheaper than going to a laundry mat ! Literally can walk out my door and into the next door and can wash my clothes.