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Jesus Christ
Most scam of an internet ever. Can’t believe this company is serious with highest internet being 300gb. LOL. That’s playing your Xbox on two days off pretty much if you download anything you’re screwed. Not to mention they’re terrible to talk to over the phone. Worst internet I’ve had in my life. Switching to Comcast pretty soon. Scam of an internet company and legit joke. Hotspot is better than this 1990 internet. I swear it’s funny because every other company cost less and provides unlimited internet and download. What laughing stock of a internet provider if you call that internet.Show lessMikail crutcher
Do Not Even Bother
This internet company is probably the worst one you can purchase. When calling to set up they said 100 gigs should be more than enough for our devices. The 100 gigs were gone in 4 days…. Not even a week later. We were highly disappointed to say the least. My boyfriend decided to purchase another 100 gigs now making our plan 200 gigs a month, thats was gone in 5 days…. Mind you we only had 1-2 phones connected. My man also has a play station but only played once in those 5 days. We gave them over $200 and didn’t even get 2 weeks of WiFi. Don’t Bother!Show lessYani1012
100% a SCAM
If I could give them a 0 or less stars I would’ve chosen that. Worst customer service btw that router cost 80$ you basically buy it and it’s yours and it doesn’t work at all. Lied to my face saying I was eligible for internet at my home which was false. I received the router in 3 days and instructions were pay first months internet and plug in the router and wait for 30 mins WAITED OVER 2 WEEKS !! I called non stop because I could not get internet customer service was not help every time I called they would say just unplug it and plug it back in then they gave up saying we will contact you tomorrow they never did they also said we are sending you a new router never did also sending a person to check it out never did so your own your own basically. I called them to cancel and you won’t believe what they said, I understand your concern we don’t do refunds but for you we are going to take of 25$ off your next month !!!! Be for real are you serious the internet does not even work the router never connected it’s crazy I got so mad and then she had the nerve to say fine we can refund just for the month you paid but the box we can’t refund it policy but we need the box if you don’t give it back we will charge you 200$ on your card excuse me wasn’t the router mine they said 80$ to buy it and now if I don’t return it they charge me 200$ ??! Don’t buy any service with them period. Liars, scammers it’s not fair!!! It is honestly sad because it can happen to anyone. :(Show lessDanieIaaa
I don’t understand these reviews
Earthlink has worked perfect for me. I live on an island up north from Seattle and we have trouble with devices on the island all the time getting them properly but EarthLink been perfect. Have not single problem with it.Mag cricket
Why doesn’t the Device tab ever work???
The internet is often down/not working. It would be beneficial to be able check the device status via the app to know when my smart home is not connected. There aren’t many features so not a lot to go wrong otherwise. I like the easy check for data usage and the frequency of which that info updates.Show lessEttqa100
Worst internet service
I have the maximum data of 300, watch my tv about 3hours in the morning before work, then 2hours after work, I unplug it every time, recommended by you, my phone is not connected to it lhave unlimited data on it so I use it, no computer is connected! I pay 159 a month then add two more data of 50 @ 59$ making it about 300$ a month and it still runs out before the month ends. Frontier flags are everywhere in my yard. I can’t wait for it to come through to my house. I will be canceling as soon as it does!Show lessNone left for me to use
Horrible service
I’ve had EarthLink for one month! It only works for a few hours in the morning. It just circles most of the time. It never works on our laptops, I have 3 teenagers in school and I am getting my doctorate and need reliable internet. My kids can’t play their games and forget watching a show. I got it because it was cheaper than xfinity and in a rural area there are not many choices for internet. Sadly I will be groveling back to xfinity because this was the greatest misuse of 125 and 80 for the equipment so I am out over $200 and I used my att hotspot most of the month! Crazy don’t buy this internet!Show lessDannieSilva
Disrespectful company
We had this service for almost two years. They are pricey, but we didn’t have a choice because we live in a rural area. I was having issues with my connection so I called customer service. I spoke with someone and my issue wasn’t resolved that day. I called again the next day and was told they were going to connect me with a tower that’s closer to us. My husband was venting to the rep because he felt like we should already be on the tower that’s closer to us. While my husband was talking to the rep the rep actually started whistling. This was so disrespectful. My husband told him to cancel out internet. The rep then started offering discounts but the damaged had been done. This is our money and we felt so disrespectedShow lessSqueakGrumpPooh
👎🏽
I never write reviews but.. I do not recommend this service unless you are someone who is barely home or hardly need to use internet. Goes in and out a lot and sales rep gave wrong info. I was informed there’s no data cap internet only slows down. Nope* data cap on every plan and internet completely turns off afterwards and I’m buying more data every day just to do things that require WiFi and even then it barely works. Currently installing a new service that’s 60 month no data caps which would run me 160 with EarthLink which internet turns off after data used. Definitely a bad experienceShow lessThis is….
Scam
Horrible service overpriced then right when I’m about to cancel because I wan out of data in a week the app doesn’t let me in and I can’t login online so guess who’s about to sit on the phone with customer service for my whole day off!! This guy!!!!Nahbruh123
