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Frozen App and No internet speed
I have been on the phone with them 6 times to help me fix the connection in my house. Restarting, unplugging, pushing reset buttons, they tell me the same thing every time then say they’re escalating it and someone will call me the next day. Never heard from anyone. I can’t access the app, it’s frozen on the grey screen. I started a chat the other day and when I told them I was thinking of canceling they stopped talking to me. What a joke. I wouldn’t even give it 1 starShow lessOh my flipping god!!!
Not worth it
Pay way too much for way too little “high speed internet” downloading 1 video games used half of my monthly allotment of high speed internet and half the time the internet isn’t working. Which is why I’m wasting my time at this very moment writing this stupid review for this stupid internet providerShow lessJNG2099
I Do NOT Recommend
We’re honestly paying for NOTHING…the signal drops during any kind of streaming.! I’m not able to access my account at all but I’m still being asked to pay a bill.! Customer service is just as poor!!!!SouthernGuh
False experience & App always down
After my first month of billing where I was shown we had run out of Data, only to be billed and showing about 78GB used instead of the max we were told is a lie to get you to buy more GB during your month,
The app also never works, I can never get it open when I’m actually home, or anywhere else for that matter, it just sits on the front screen and doesn’t do anything.Show lessjustpaigejustpaige
The worst company on the internet
Don’t do it if you want to protect your moneyreneparra00
Bad Internet, bad price, bad plans
They do not offer unlimited Internet for my area and when I run out it is useless. I have to pay $6.96 per 5 GB to get through the rest of the month! Which can often double the bill! It is supposed to be high speed Internet, but it is slow. Even when it works it often disconnects or videos have to buffer. Can’t download video games without using all of my data, so it is pretty much useless for video games or streaming. Even though they said it would be great for it. I will be switching Internet providers. Nearly daily connection issues where I have to reset the router. Barely good enough when it works, and worthless, the rest of the time. 100% do not recommend!Show lessThe Outsider1020
So terrible
I cant login i cant see my account and happens again and again 🤮🤮🤮🤮joseram47
Horrible
it’s not enough that the internet is soooo expensive and somehow uses data like 20 times faster than my hotspot, now the app doesn’t even work at all since this last update. It doesn’t load at all 😡🤬shelia29
Bad bad bad customer no-service
They seem to seriously misunderstand what 24 seven means it does not mean that I wait 48 hours for a response to having no Internet yet being charged. Paid already, got the equipment later than promised, it does not work and I get NO response when I call, text ask for support thru the app. Literally no response to over 30 attempts. I’m calling my credit card company and reporting the transaction as fraud.Show lessRobert718nyc718
Warning!
Horrible service please don’t buy internet with this provider. Internet is super slow and very expensive.
It’s 100% better to use your own hotspot instead of having this service.Milynee
