SOMA Intimates Womens Lingerie User Reviews

SOMA Intimates Womens Lingerie

CHICOS FAS, INC.

Lifestyle

Shopping

Reviews Summary

Positive highlights

🔥

This app hasQuality products that last forever

🌟

This app hasComfortable and breathable fabrics

💤

This app hasExcellent sleepwear and loungewear

🛒

This app hasOrganized and user-friendly website

🤝

This app hasHelpful and friendly customer service

💳

This app hasSecure and easy payment methods

🏆

This app hasRewards program for loyal customers

Negative highlights

🐢

This app hasSlow and buggy app with frequent crashes

🔍

This app hasLack of specific filters and search functionality

🤯

This app hasConfusing checkout process with issues like double charges

🔒

This app hasDifficulty linking and managing rewards accounts

🚫

This app hasInconsistent pricing and availability of sale items

📦

This app hasShipping and handling issues, including incorrect orders

🤖

This app hasUnresponsive and unhelpful customer service at times

Top reviews

Most RecentHighest RatedLowest Rated

I think Soma is losing its focus in foundations

Soma has always been a brand that caters to 35+ women. Quality products that serve their groups different needs. They used to have an amazing selection of Balconette bras, now only a few and they look quite matronly. Years ago, Soma offered this great series called Cooling Bras. But those Balconette versions made a woman look amazing. Young, lifted, it made any shirt or dress just look “extra”. Better than any bra that says “lift” or “support” I’ve never seen anything to replace it.

The app itself is weak: not enough filters. Ex: bra style. Cup style: full coverage, demi, balconette. I feel like this was once a possibility, now the focus is lounge wear/apparel.

Pricing: fine. Shop your sales.

Strongly recommend the “vanishing underwear”. Fits great and does move.

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Darnfella

3 years ago

Response from developer

Thank you, Darnfella, for providing such a detailed review on not only our App but our products as well. Should you need assistance finding the perfect Balconette, we recommend going to one of our boutiques, using our chat feature, or calling customer service. One of our representatives would be happy to assist you with finding anything that fits your needs. Again, thank you for your feedback, as it is valued.

Review

I tried placing an order last night but was unable to process it. Tried again this morning with the site saying an item was out of stock but it wasn’t saying which item. Had to call customer service and she explained to take out whatever item said low inventory. That worked but it was a long process to place an order.

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mayohater

3 years ago

Response from developer

It's disappointing to hear of your difficulty placing an order through our App, mayohater. Our goal was to have a seamless process for all of our fans. We are are happy that Customer Service was able to assist you with completing your order. We hope your next purchase goes as smoothly as we intended. Should you need any further assistance, feel free to reach out via phone or chat for assistance.

Love these bras!

I have been wearing these enbliss wireless bras for a year and I love them! Very comfortable and look great.

Dermdocny

3 years ago

Out of stock items still show available in cart

Get an error at checkout that there’s an out of stock item but it doesn’t show which item so I can’t complete the purchase

ktdid1210

3 years ago

The SLOWEST most unfunctional application!!

0/5 the slowest and most unfunctional application, totally not user friendly!! Images don’t load, everything is just blah! Not to mention the payment hassle drama.. the customer service was nice and tried to help but :(

Pragsz

3 years ago

Cool Nights

Love the awesome deals and the friendly service at the location in Corpus Christi, Texas and Quarry Location in San Antonio, TX.

brg205

3 years ago

I didn’t understand

When attempting to check out, I kept getting message that something was out of stock. Exactly which item of 7 was not noted. I started deleting until I was left with 3! The last thing I chose was the one. I could have purchased the first three I deleted. How frustrating!

olindaray

3 years ago

Response from developer

We understand this can be frustrating, Olindaray. We appreciate your feedback and hope you were able to purchase the others items you were seeking! If not, feel free to call customer service and they will be happy to place your order.

Great app and love how everything looks

The app is easily navigated and can be pretty simple to find what I want or need, but for some reason I have no access to the profile tab anymore, so I can’t see any recent purchases or anything to check to see when I can expect to get my package. Please fix this.

Rukia 123456789

3 years ago

Hard to find something specific

I was looking for sleep shorts, but there isn’t a way to filter for that.

SdStace

3 years ago

Finally Soma Got An App!

Wow! Finally! I absolutely love Soma, from their bras, loungewear to their every day clothing. They are all top-of-the-line, comfortable, flattering and priced just right. I highly recommend Soma

Nsu4782