User Reviews: Katapult | Shop & Lease to Own

Reviews Summary

Top reviews

  • I love Katapult!

    When others say "Decline", Katapult says "Absolutely!" This alone is great, but their customer service is almost always top-notch. Yes, making a Wayfair purchase is a pain, but if you put down the phone, and get on a computer (phone browser won't work), the transaction is a breeze. Just pay it off in 90 days and you won't incur interest. I'm a fan.

    Developer Response

    Hello BrendalnJAX, Thank you for visiting the Katapult App! We are pleased that you enjoyed the app. We are glad it was convenient and easy for you to use. If there is anything we can do for you, just let us know at +18335282785! Thank you for choosing Katapult at checkout!
  • Awesome service!

    I use Katapult to purchase things that Ive always wanted but couldn’t afford all at once. The secret to using Katapult is get it paid of in 90 days that way you don’t pay very much more than what the product would normally cost. I’ve bought the newest Apple laptop,a Inmotion V11 EUC, and two Apple I-watches for Christmas! I love using Katapult to get the things that I want and work hard for! Thank you Katapult!

    Developer Response

    Hello, Lithium Cowboy, We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent. Thank You, Katapult Customer Relations
  • App could be better

    The overall experience of helping on doing payments is always a win on big purchases. The main complaint I have with the app is when you make additional payments. The app doesn’t say hey now your next is good till the next month or so. It shows like even tho you paid extra you still owe me money on that date specified. So your balance will go down but no matter how much u pay extra it’s doesn’t account for it like u paid on the due date it asked for. Just something to keep in mind if your planning on using the app. Other then that everything else worked fine and as intended

    Developer Response

    Thank you for visiting our Katapult App, Tk11885. We appreciate the time you took to share your feedback. If you are available, we would like to partner with you to speak in further detail about your experience and how we can better improve. We invite you to chat with us by copying this link into your web browser https://go.katapult.com/chat , or contact us today at +8335282785. Thank You, Katapult Customer Relations
  • Awesome service!

    I use Katapult to purchase things that Ive always wanted but couldn’t afford all at once. The secret to using Katapult is get it paid of in 90 days that way you don’t pay very much more than what the product would normally cost. I’ve bought the newest Apple laptop,a Inmotion V11 EUC, and two Apple I-watches for Christmas! I love using Katapult to get the things that I want and work hard for! Thank you Katapult!

    Developer Response

    Hello, Lithium Cowboy, We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Katapult is always here with our 90 day early purchase option whenever you need us! We are so glad to have you as our customer. Welcome to Katapult! Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent. Thank You, Katapult Customer Relations
  • Top notch service

    As a car guy, I purchase a handful of parts every month for both of my project cars. For every large purchase, Katapult comes through in the clutch. The 90 day payout is the way! Need a new set up wheels? Use Katapult. Need those coilovers that you’ve been eyeing for months? Use Katapult. Gotta have that carbon fiber hood? Use Katapult. Literally purchase over $1000 I use Katapult. Love it ❤️ make your payments on time. Use autopay and pay additional every time. Take advantage of that 90 day payout and you’ll be set.

    Developer Response

    Hello, Speedtrap10, Thank you for contacting Katapult. We appreciate you for sharing your great experience with Katapult. We are so happy you chose Katapult for your financing needs, we look forward to serving you again. Please contact us via our chat service online at www.katapult.com; or at (833)-KATAPULT (528-2785), if you wish to speak with a live agent. Thank You, Katapult Customer Relations
  • Verification issues

    If you use this service through Wayfair it’s actually a good service and works relatively smoothly. However, if you try to use the app to purchase from any of their in app stores then it doesn’t work. You have to go through a verification. The app scans the check out page for your name, address and email however, because there is no where to add your email address on most check out pages when the app scans for it, you get a prompt saying “email is incorrect” although there is no where to put a email address in it. This seems trivial and like a very easy fix however they have neglected to fix this. I have tried their Google chrome extension as well as the app and nothing has worked.

    Developer Response

    Thank you for visiting our Katapult App, Jamar9909. We appreciate the time you took to share your feedback. If you are available, we would like to partner with you to speak in further detail about your experience and how we can better improve. We invite you to chat with us by copying this link into your web browser https://go.katapult.com/chat , or contact us today at +8335282785. Thank You, Katapult Customer Relations
  • Grateful indeed

    I would recommend Katapult to anyone and everyone out there looking to make a more than normal size purchase but just don’t have the extra cash laying around to pay it all at once. Whatever it may be, these guys can help you, they work with so many company’s to get you what you need. My favorite part is the 90-day early pay off option which saves you a ton of interest charges. Just make ur payments on time and they will be there every time you get in a pinch need a helping hand. This is my second time using this company and I am of many satisfied customers I’m sure. Thanks guys

    Developer Response

    Hi,Jon@$ A! We are so glad that you had a great experience with your purchase. We are excited that you have trusted us to finance your purchase. We appreciate you for sharing your experience with our program. Katapult holds true to payment options that work for you. Please contact us at +18335282785 if you have any questions or concerns. Thank You, Katapult Customer Relations
  • Customer Service

    Please don’t forget to pay your bill these people will call you 25 times in a day for $17 otherwise they’re pretty good to work with to be honest. I needed to get to my card because I was @ work & they call almost every hour and as soon as 8am hits they’re calling 🤦🏽‍♀️ I know I could do better but darn that will drive people crazy just imagine if a person don’t have the money @ that time you guys would drive them crazy.

    Developer Response

    Thank you for visiting our Katapult App, Ivemate. We appreciate you sharing your feedback with us. Our hope is that our Katapult team has been able to successfully resolve your concerns. If you are available, we would like to partner with you to speak in further detail about your experience and how we can better improve. If additional assistance is still needed, please visit our chat support at Katapult.com, or contact us today at (833)-KATAPULT (528-2785). Thank You, Katapult Customer Relations
  • Deceptive and Untrustworthy - Beware!

    Be careful! Don't fall for the lies of this app. It is a thief disguised under the cloak of legality. Not only do they require personal information like your credit, Social Security Number (SSN), and other details, but they also promote the deception of "no credit needed."

    My advice is to stay away from any entity or app that promotes this supposed "no credit needed" policy but still demands your SSN, date of birth, and address. In reality, what they are doing is conducting soft pulls on your credit score without your explicit consent. It's pure garbage!

    It is crucial to protect your privacy and be cautious when sharing personal information online. This app not only lies but also invades your privacy by taking advantage of your sensitive data.

    In conclusion, this app that disguises itself as honest is the complete opposite: deceptive and untrustworthy. Don't fall for their deceitful tactics and don't jeopardize your privacy.

    Developer Response

    Thank you for visiting our Katapult App, SheloxSanchez. We appreciate the time you took to share your feedback. If you are available, we would like to partner with you to speak in further detail about your experience and how we can better improve. We invite you to chat with us by copying this link into your web browser https://go.katapult.com/chat , or contact us today at +8335282785. Thank You, Katapult Customer Relations
  • Fantastic Services!

    I really don’t write reviews, due too time and not really on my phone, but I had too express my gratitude. Had to be responsible during the holidays with no crazy spending but still wanted too get my loved ones special some really nice gifts! Thanks to Katapult I was able to do that! Fast and user friendly service! 10/10 recommend

    Developer Response

    Hi, ValelS300! We are so glad that you had a great experience with the services you received. We are so happy you chose Katapult as your financing option for your purchase and the process was easy for you to complete. Welcome to Katapult. Please contact us at +18335282785 if you have any questions or concerns. Thank You, Katapult Customer Relations

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