Leave a Review Effecto Symptom & Mood Tracker
This App Will Steak Your Money
Regardless of whether or not you want to try this app, the second you accept the free trial, you are playing right into their hands. There is no way to cancel this trial, and you will inevitably be receiving a $30 charge. They don’t care, as they respond with the same copy paste response to any negative comment pertaining to this, pleading to solve things over email. Breaking news, if you add an unsubscribe button, you will be doing everybody complaining about it a favor. There is nothing to “talk in private” about, you all are expected to concede to the standards held by other subscription services, and you don’t. This is a scam, and i can not urge you enough not to initiate the free trial. Nothing is free about it. Thanks for the overdraft, jerks.
Can’t wait to hear “We're very sorry to hear that Effecto did not meet your expectations. Please contact us at hello@effecto so we can look into the issue more closely, or if you have any other feedback or suggestions on how we can improve.” from you crooks.Show lessQuarfCo.
Developer Response
We completely understand your frustration, and we sincerely apologize for the experience you've had with our free trial. It's clear that our current process for canceling subscriptions is not meeting your expectations or those of our other users, and we are truly sorry for the inconvenience this has caused. Your feedback about the need for an easier way to cancel subscriptions is important, and we are actively working on improving this aspect of our service. We want to ensure that everyone has full control over their subscriptions without unnecessary hassle. If you’re willing to reach out to us at help@effecto.app with your account email and, if possible, your order number, we’d like to address your concerns directly and find a solution for you. We’re committed to making things right and improving our service based on your feedback. Team EffectoDodgy.
I signed up a year ago, didn’t find the app useful, so forgot all about it.
Received an attempted charge on my card today. Had to go through emails to figure out what “Effecto” even was — nothing recent informing me of this charge. Assuming it’s an annual thing since I have an email from exactly a year ago welcoming me.
It’s incredibly difficult to find out how to cancel the subscription, as it’s not through the App Store. Ended up sending an email and requesting it.
Seems like pretty predatory behaviour for an app targeted at people with ADHD.
0/10, would not recommend.Show lessHuey.au
Developer Response
We’re very sorry to hear about your frustrating experience with the Effecto app, especially with the unexpected charge and the difficulty in canceling your subscription. We understand how important it is for our users, particularly those managing ADHD, to have a clear and simple process, and it’s clear we’ve fallen short in this regard. It sounds like the charge was part of an annual subscription, which wasn’t clear or easy to manage. We sincerely apologize for any confusion this has caused and the lack of communication leading up to the renewal. Please rest assured that we’re working to make our cancellation process more transparent and user-friendly. If you’ve already sent an email to request cancellation, we’ll make sure your subscription is canceled promptly. If you haven’t yet, please contact us at help@effecto.app with your account email and any relevant details so we can resolve this for you. Your feedback is incredibly valuable, and we’re committed to making improvements to prevent this from happening to others in the future. Team EffectoTerrible customer service
I wanted to try this app but didn’t end up using it at all. Despite it being removed from my Apple subscriptions I continued to be charged (no receipts in my Apple account) I attempted to reach out to customer support, I have sent multiple emails that have been ignored, I attempted to call the listed phone number multiple times and the message is that it’s not an available number. I emailed again requesting a phone number and was informed that customer service was “always here to help” and yet no phone number or response to my request for a refund since I had already canceled my subscription was provided. These emails and calls have been over 3 weeks and still the issue is not resolved. Zero stars and very shady practices.Show lessAmanda.8
Tracks habits, does not help ADHD
Apparently this is the second time I’ve tried this app, the App Store says so. I have ADHD and so, I can’t remember.
I am concerned about how I shall cancel the subscription I approved, but for now, I wish to talk about the actual app.
The ‘Plan’ tab consists of information only, and information we ADHDers are already fully aware of.
Lesson two: distractibility (misspelled ‘distractability’) informs me that I am distractible and the solution provided is to find the distractible symptom on the list, track it daily, and analyse my attention patterns.
Am I to input each and every time I become distracted from a desired task? If so, what do I learn other than that I am distractible?
The app is troublesome, and perhaps even unethical as aimed at struggling ADHDers.
You can track almost anything you could ever think of, but even with long term and detailed input, you would still just have a pattern of ADHD symptoms, not help to manage those symptoms, nor a personalised solution as promised.
This app will not help anyone with ADHD. You will forget to input most of the vague data required (bowel movement, step count, cooked today, motivation etc), and then you will feel as if you have failed and your RSD will be triggered, but it is actually the app that has failed you.Show lessEmmaAiston
Developer Response
We’re truly sorry to hear that your experience with our app has been frustrating and not aligned with your expectations. We understand how crucial it is for tools designed for ADHD to be genuinely helpful and easy to use, and it’s clear that our app didn’t meet that standard for you. The issues you raised about the content and the tracking process are very important to us. We appreciate your feedback, particularly regarding the Plan tab and the tracking features, and we will take this into account as we work to improve the app. We strive to provide more than just symptom tracking and are committed to making the app a more effective tool for managing ADHD. If you’re concerned about canceling your subscription, please reach out to us at help@effecto.app with your account details, and we’ll ensure that your cancellation is processed smoothly. Thank you for taking the time to share your experience. Your feedback helps us understand where we need to improve, and we are committed to making those changes. Team EffectoDo not use. No refund. Auto renews without notice
Not happy with app and especially that it will auto renew membership without any notice, email or message. This is expensive and not worth it at all. On contacting customer service they were a hard no on refund despite no use and no communications of renewal. Terrible business model. My advice is do not use this at all.Show lessquo I tcbhi
Developer Response
We sincerely apologize for the disappointment and frustration you’ve experienced with our app, particularly regarding the auto-renewal process. We understand how concerning it is to have a membership renew without prior notice, and we’re sorry that this has happened to you. We aim to be transparent about our subscription terms, and it's clear we need to do better in communicating renewals. Your feedback is vital, and we will work on improving our communication and processes to prevent situations like this in the future. If you would like to discuss this further, please reach out to us at help@effecto.app with your account details. We understand your concerns and want to do what we can to address them. Thank you for sharing your experience, and we apologize for any inconvenience this has caused. Team EffectoStay away
I really want to give negative stars…my son has ADHD and is beginning to struggle in Jr High, so I was looking around on website and apps. I downloaded quite a few apps to see what they were about. Effecto was one of them. I had no idea that I signed up for a subscription until I got a $60 charge months after I had deleted the app. I could t figure out how they got my info because it wasn’t listed with my other subscriptions on my Apple account. They won’t give me a refund because of their policies. This app is not user friendly at all and customer support is a joke. It look them a week to tell me that I wouldn’t get my money back “but please continue to use the app until your subscription expires.” What a horrible company and they claim to help people 🙄Show lessCjr530
Misleading information on how to cancel
DO NOT fall for this scam. It states on the apple description page how to stop auto renewal but you will do this thinking you’ve canceled and then will be charged again. When you question it, they will quote their terms of use which is conveniently not a link and you will have to hunt that info down and in it, it says that if you paid through their site then you will have to contact them to cancel. But the scam is that when you pay, it takes you to an off app site to pay. So nobody is able to stop the auto renew via Apple Subscriptions. It’s a complete scam. And a pisspoor excuse for an app. Don’t let the fake “good” reviews here fool you. This is a money making scam that takes advantage of people.Show lessMrs. Close
How to Report Effetto SCAM developers to Apple!
Please report Effecto app or scam in the App Store on iPhone.
Im the the App Store on your iPhone, follow these steps:
Open the App Store on your iPhone
Search for the app or scam you want to report
Scroll down to find the “Ratings & Reviews” section
Tap on the “Report a Problem” button
Select the appropriate reason for reporting, such as “Misleading App” or “Fraudulent Activity”
Provide detailed information about the issue in the text box
Tap on “Submit” to send the report to Apple
Apple will review your report and take appropriate action if necessary.
2. What should I include in my report when reporting a bad app or scam?
When reporting a bad app or scam, it’s crucial to include as much relevant information as possible. This may include:
The name of the app or scam
A description of the issue or problem you encountered
Screenshots or any evidence that supports your claim
The developer’s name, if available
The version of the app you are using
Any other details that can help Apple investigate the matter
Remember, the more specific and detailed your report is, the better chance Apple has of addressing the issue.Show lessAvalondream
This app IS A SCAM
Do not be sucked in by the glossy adverts on instagram. This app can’t help you with anything other than loosing money and wasting your time complaining to a company that has a no refund policy. It’s appalling and anyone advertising this in their insta or working for this company should be very ashamed, it’s essentially a crime which they seem to be able to get away with. I will be reporting them to watchdog uk. Read the reviews and believe them! Don’t even sign up for a trial - they steal your money, and remember they do not EVER refund so you will loose. The app does not function so even if you could open it, which you can’t, you would never have the chance to see if there is any substance to their claims. It’s false, fake and it is a SCAM. Learn from others mistakes. Really terrible experience. I will never buy an adhd app or fall for the false promise again. Fingers have been well and truly burnt from these criminals.Show lesstrains&pours
Developer Response
We’re truly sorry to hear about your experience and how deeply dissatisfied you are with the app and our service. It’s clear that we’ve fallen short of your expectations, and for that, we sincerely apologize. We understand the frustration and anger that comes with feeling misled, especially when it involves your money and time. We take your accusations seriously and want to assure you that we do not intend to deceive or harm our users. Our goal is to create a product that genuinely helps, but we recognize that in your case, we failed to deliver. If you haven’t already, please contact us directly at help@effecto.app with your account email and any relevant details, such as your order number, so we can further investigate your case. We value your feedback and are committed to making improvements based on what you and others have shared. Again, we apologize for the negative experience you’ve had, and we’re here to help as best as we can. Team EffectoWorst app ever
This is the worst app I have ever downloaded the worst bit is it cost for $100 total waste of money scamAmeliajanenz
Developer Response
We’re truly sorry to hear that you had such a negative experience with the app and that you feel it was a waste of money. We understand how frustrating it can be when an app doesn’t meet your expectations, especially after spending a significant amount of money. We take your feedback seriously and would like to help address any issues you’ve encountered. If you haven’t already, please reach out to us at help@effecto.app with your account email and any relevant details, such as your order number. We want to investigate this further and see how we can assist you. Again, we apologize for the disappointment and frustration you’ve experienced, and we’re committed to making improvements based on feedback like yours. Team Effecto
