Leave a Review Georgia United Credit Union
New App and process is UNSATISFACTORY!!!
I found it to be very difficult and confusing to get registered and the app installed. This was a three day process with many hours each day. I spoke with numerous staff members without success. Experienced one staff member to refer me to someone else with the promise of a call back which I have never received. It is now five days after startup and bill pay is still not working. Specifically, I cannot schedule a payment on the requested date. I used the one star rating because that is the lowest rating available. Given a choice, the rating would be lower. This should have been operational before it was launched.Show lessTHISISA Jokke
Hope this is not the final product because it leaves much to be desired
Just downloaded the new app and went through the registration and log in process. To say I’m underwhelmed is an understatement. I sincerely hope this app is in the initial stages of development… and will soon add a more user friendly dashboard (being given the option to rename accounts would be great- I have 8 open accounts with this Credit Union and the way my dashboard looks know I’m trying to figure out which is which. Also your Organize accounts feature is not working, the option to hide accounts from your dashboard to streamline your dashboard when you first log in is not an option anymore… and this is where I logged out bc I was so annoyed. Please get your developers working on making this app - it would be greatly appreciated.Show lessamoren01
Easy to do everyday banking
I don’t visit the branch often and this has everything I need to do my everyday banking.A Hullinger
Really dislike
The precious app allowed me to *quickly* glance at my checking account and scroll my activity so that I could glean, “OK. That’s cleared, cleared. Wait, why isn’t this listed-let me check that out, oh. That’s processing…” On the new app, you see a long list of “withdrawn, withdrawn, withdrawn” and an amount. You have to actually tap on each thing to see where that dollar amount was spent. It seems a clumsy, fumbly way to set things up.Show lessunfonished endings
New design
I am loving the new design it’s a lot easier to see my accounts at a glanceIcySplash315
Terrible Upgrade
Security is great but this new app is not user friendly. Navigating is terrible. I don’t know who got together and thought this was a good idea. Loved the set up of the old app. And it forces my family’s information on my dashboard and not mine. No matter how many times I redo the order. Ugh leave things alone sometimes…Show lessGoBack2theOldApp
