Security at its Best
i’ve been using this service for about 3 years now and really like it’s monitoring capabilities. however, recently the website “changed”. i do not like the functionality. the previous views were so much easier to use and navigates. i’m guessing this might be a case of the technology team deciding what the customer “might” want. i find this version cumbersome and not intuitive at all.
but overall, the service is great and i would recommend it.Developer Response
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.Peace of mind
This product makes you feel so safe especially after being a victim of a scammer.Developer Response
Hi, thank you for the great review! We are pleased to be providing you with peace of mind every day.Piece of mind
Helps keep your information secure and monitors your data to alert you of issues.Developer Response
Thanks for taking out time to rate us. It really helps us to keep going and deliver the best :)Must have
New app makes the family plan even more worth it. Saved us from fraud.Developer Response
Thank you so much for your review!Just okay
Decent service. Slow alerts based on my parameters. Desktop app is not usable. Web app just spins when you try to sign in. Hard to reach for any technical problems. Mobile app is okay. Each place you log in doesn’t have same look and feel.Developer Response
Hi, we're sorry to hear about this. Please reach out to our customer support team at +18554437748 with more detailed information. We would love to further research and troubleshoot with you.Piece of mind
Identity guard is great piece of mind knowing someone is looking out for my best interest and my family for a fair price. Unlike other companies that offer the same service.Developer Response
Hi, thank you so much for the review. We promise to keep working hard.Awesome Company
Great product. I feel better knowing that someone is monitoring my information and has my back.Developer Response
Hi, thank you for the great review! We are pleased to be providing you with peace of mind every day.Difficult
This app is not designed for iPad at all. May be okay on iPhone but I prefer a bigger screen. It does not auto rotate like all other apps.Lousy
Cannot update credit cardClunky app
I’m hoping the money saved developing the app was diverted to the services provided. Text is the only mag option when the device has biometric authentication. Limited options in the app as well.