Need stronger representation
This company is suppose to represent you the customer which I was told when they send out information to remove your personal information to the data brokers that it’s up to the data broker to remove the information which is unacceptable because you pay this company to represent you and keep you secure which does nothing to do anything but not keep your personal information away from the data brokers.Developer Response
Thank you so much for your review!App fail
App doesn’t download onto iPhone 12It's the best defense you can get!
I've had it for over two years, and it is still going great, as it constantly informs you of new updates, changes, and risks associated with your account. Alerts and notifications are prompt, showing you how to respond to attacks/ breaches or if someone is fraudulently trying to steal your information.Developer Response
We are pleased that you enjoyed the app. Thank you for your review!Disappointing
The app is not as responsive as others that I have for considerably less money. I get two day's after other services such as AAA and the free monitoring from my bank. The customer service team is also underwhelming and not helpful.Old app was better
I do not understand how the new app works. The old app told me everything I needed to know.Hate the changes
Liked the old app much better- this new one is terribleGlitchy with no response from customer service
App constantly gives error messages and does not move smoothly from screen to screen.Sense of Security
Identify Guard customer for three years. Made the move after falling for a phishing scam. The sense of security is a great comfort in today’s world of cyber criminal activity.Identity Protection
Love the service! Very easy to use.Hasn’t worked since platform change
Having to go to AP store get new version, there are 2 , if you move to a new version take old one down
Tech guy seemed baffled I was accessing via iPhone, really?????
If I don’t get this working soon I will dump you guys land head back to LIFELOCK