Leave a Review Boost Infinite
Bad service
I was with Boost Mobile for almost 20 years and never had a problem with service, I switched to Boost Infinite and I immediately regret it. I now rarely have service in areas that were never a problem! In 2023, there shouldn’t be dead zones in a metropolis. Although it’s cheaper, the low cost isn’t worth not having working service. Had I know during my trial, I wouldn’t have switched.Show lessnic2020.
Satisfactory
Jordan, the service representative was so kind, helpful, patient, and courteous in addressing the problems I encountered. I had mistakes and everything is working fine now.Gratitude4u
Best deal I’ve found yet and seriously 25 Bucks
So far so good but there’s gotta be a catch somewhere just haven’t figured out what yet so 5 stars until I find out something differentTj Line
Finally
Finally there is a decent low cost alternative to the big cellular companies. Ported my number over without issues. Using eSim on my iPhone I was up and running in less than 30 minutes. So far coverage is excellent. I think I am actually on AT&T towers. No throttling and data speed is great. $26.40 per month with the gov add on is a great deal. I am happy.Show lessOTACORB
Updating Credit Cards
Due to a compromised credit card, I had to enter another card, but the app wouldn’t let me delete the previous (no longer to be used) card. Perhaps a future update could correct this issue. This is a minor detail to an otherwise seamless app experience.Skeptical Mike
Cheap but slow
Although supposedly 5G, all connections to apps, webpages, etc is soooo much slower than when I was a T-Mobile customer. 1/2 the price but also 1/2 the speed.Ka'roo
So far so good
Was easy to switch over. Only took less than 10 minutes. No issues with the service. I actually had better service in places that I haven’t had good service in before. First month went well. Waiting on the Iphones to become available to purchase with this plan.MEganBW01
Overly complicated.
As a millennial, I’ve grown up with tech. Even new tech shouldn’t be this difficult. I went from bringing a device, to needing to buy one, and no one I’ve spoken to could help me. At a boost mobile store, I was told they didn’t sell phones without plans and she couldn’t sell me a phone. Via the boostinfinite app chat feature, Arsenio told me to buy a phone from the website. The website wouldn’t let me buy a phone since my email address was already linked to an account. Went back to chat, and their solution was to sign up for a second line, and pay for a second account with a different email address to order a phone.
We should just be able to sign into our accounts on the website!Show lessLSC-GLK
New to Boost infinite
A rough start up but as soon as I was activated I could tell a huge difference with better, quicker service!.. Hoping this is a good signKatybeth38
Horrible and ghetto!!
The staff are ghetto, unprofessional and down right rude! It’s like they posted ads in the projects to promote their employment openings!
Had one rude agent pretend to place me on hold then while I was talking to my husband (assumingely on hold) the agent started running his mouth and arguing with us about our private conversation!
The service also isn’t that good! The upload speeds are extremely slow and there are many dropped calls and call failed!!
When canceling this half-baked service one of the agents got nasty with me and started telling me “God Bless You” which is code for F.U!
In my opinion this carrier is full of ghetto employees just like their other Boost brand!
I wouldn’t recommend this service to anyone including an enemy!
If you like ghetto rude customer service this is the place for you, however I don’t and I’m not going to endorse such behavior!Show lessFradonna
