.
Very nice customer service and very good food definitely coming back anna was very nice especially and came to check in on us every so often.
Password
Try getting points for order will not let me update password word i tryed many times did not work so i continued as guess the system was not working for me
Anonymous
First time customer , unfortunately was mix up in first order but manager made sure I was compensated with order or my choice when I came back. Excellent customer service
Fake advertising
My first time trying Dave’s Hot Chicken i had a bad experience. When I first joined their rewards app, I was given a free drink. I was so happy, but when i went to checkout I was devastated when they said i don’t apply to it. I read all the terms, and it all applied. After crying, my whole day was ruined, and i was sad while eating my meal. Never coming back, unless they give me a free meal or Drake tickets. 😡😡
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Unable to open app!!
Went to the store for the first time and loved it. So I decided to download the app. However, I have not been able to open the app. Keep getting a "something went wrong" error message. I've deleted and downloaded the app a few different times now and still unable to get the app to work. Until then, it's a single star for me. Too bad.
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Selections need better highlighting
First time using the app. Nothing special but I was expecting something to happen when I choose a spice level. Took me a minute to see that there’s a very slight highlight around the selection. Need to make that more prominent with a thicker line.
Ridgedale location
Great food, great customer service so fast so good 10/10 would recommend I love coming here whenever I can especially because the staff is so nice especially Leo
App is not working!
I had to resign in to the app, although it did not send me a “forgot password” email. It recognizes my phone number but wouldn’t let me sign in. Had to make a new account, which meant I lost all my points I had accumulated! Now using my husbands creds on my phone… ridiculous!
Cannot call in the order
I love this place. Only that would make it better is if I could call on the order while I am driving. The app is not always that convenient
Phone number in use??
I like the app for the points system but I’m not allowed to mobile order any food because apparently my phone number is in use already?
I have never used my number to order food and I’ve only made one account, so I’m not sure what’s going on here.
If the developer can assist, I’d be happy to change the rating to 5 stars!
I have never used my number to order food and I’ve only made one account, so I’m not sure what’s going on here.
If the developer can assist, I’d be happy to change the rating to 5 stars!
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Response from developer
Please reach out to info@daveshotchicken.com and we'll be happy to assist.
