Paid Customer Ignored and Asked to Subscribe Again
I purchased this app years ago as part of a paid bundle and had full access to the features I paid for. After the latest update, the app no longer recognizes my previous purchases and is now prompting me to subscribe to access content I’ve already bought.
I contacted customer support about this issue and never received a reply. I’ve tried restoring my purchases, but the app still fails to acknowledge them. It’s extremely disappointing to see loyal customers treated this way after supporting the app financially from the beginning.
Existing customers should not lose access to their legitimate purchases or be pushed into a recurring subscription model to regain what they already paid for. Until previous purchases are honored and support actually responds to customers, I cannot recommend this app. 1 star.
I contacted customer support about this issue and never received a reply. I’ve tried restoring my purchases, but the app still fails to acknowledge them. It’s extremely disappointing to see loyal customers treated this way after supporting the app financially from the beginning.
Existing customers should not lose access to their legitimate purchases or be pushed into a recurring subscription model to regain what they already paid for. Until previous purchases are honored and support actually responds to customers, I cannot recommend this app. 1 star.
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Used to be free
Used to be a free app on the last platform I used now they want you to sign up for premium after 2 weeks and lock the rest.
Pull-ups
You do pull ups
Too many pull ups!
What I love about all of your other apps is that I feel successful right from the beginning. This one is too difficult from the start and I need to cheat.
Needs to deal better with incomplete workouts
To the developers: if you are working this program, you are, inevitably, going to hit a sticking point and have to repeat a workout until you can complete it. The app needs to deal with this. I should be able to attempt a workout, record what I was able to do, have the app keep track, and not remind me the next day to workout again. In other words, there needs to be something between “I never even attempted this workout” and “I successfully completed all reps and all sets and I ready to move to the next day”.
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