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Improved Login?
The app was pretty good until the “improved login” was brought into the mix. Now it’s a 5-10 minute job to get logged in. It never remembers me. So then I have to manually login at which time It takes me out of the app and into the internet to login. Sometimes that opens correct sometimes it doesn’t. So after trying to get that to link over correctly so I can login I then say a little prayer hoping to remember my logins. (that part is on me) The point is using the app has become very difficult at best. If I hadn’t used the app prior to the “improved login” I would have given it one star because logins in is that bad. But once you get in there the app works great. Getting in is the huge hurdle with this app right now. Please fix it or or roll the version back to the old one.Show lessTchenowith
Old feature and buggy
The app needs to be updated. Old feature like Touch ID needs to be Face ID.
Also, bug exists on iPhone when you look at a pic attachment on the community wall - once you open the pic you can't close it. You must forcibly close the app and reopen.
Another bug happens when logging in. Sometimes after typing password it does to a blank white screen with a DONE button on upper right. You tap it and you go back to opening welcome screen asking you to log in. Will not let you log in at all when it does this, have to switch to the web version which works.Show lessrediranch
Horrible App
Haven’t been able to sign in again since the first time I logged in.
After putting in login credentials the browser goes blank and there’s nothing you can do no matter what you try.
Very poor. Needs fixing desperately.Julio_Perez
A Webpage Would be More Reliable
The app always turns off the option to use Face ID to login, even after you turn it on. It makes you enter your login information every time you access app. After you get through the cumbersome log in process, often, the app will not work. At that point, you have to force close the app, log in AGAIN, and hope it works. NEGATIVE star rating for this “app.” Also, don’t let the decent average star rating fool you. This app used to be wonderful, but some not-so-recent-updates ruined it, and the developers don’t seem to be in any rush to correct the catastrophic issues.Show lesslonghorn0408
This app is useless
I have been attempting to use this app for almost two years now. To say it is glitchy is the understatement of the century! It asks if you want to “Enable Touch ID” but when you slide it to the “ON” position, it does nothing. The next time you go to sign on, it has reset. Why bother having that option on the app of it is never going to work?
I sign in to pay my rent and the app won’t load! Okay, maybe if I wait a few minutes it will work, nope! How about a couple of hours later? Nope! The app works when it feels like it but never when you need it. Hey, developer, how about fix the stupid app so I can pay my rent? Useless!!!Show lessGreg Tech
Needs lots of improvement
Honestly, I just wish my apartment complex would use a different service honestly. This app is clunky. I have to login every time, even after telling it to remember me! It’s like playing Russian roulette every time you go to load a page. Will it open? Will it crash? It’s a 50/50 chance. There hasn’t been an update in at least half a year! Bug fixes are needed for sure, and a notification system would be a nice addition. Also, I’m pretty sure it’s been doing something screwy with the payment portal, because it keeps showing constantly changing feedback as to how much I’ve paid vs the balance even on old payments? It’s probably going to completely stop working pretty soon at this rate.Show lessLizzie_emk
Developers need to update this
This app is so buggy it’s not even funny. In fact it’s gotten magnitudes more buggy after the updates since I downloaded it last year. Sure it’s a convenient app to pay rent and what not. But it takes me like 6-10 tries to log in sometimes. And then the log in screen bugs out and changes the format of the button to a super simple grey background button and puts all the objects on the screen overlapping each other. Not sure what’s going on but it’s been like this for a few months and it is progressively getting worse.Show lessThis app is terrible now
Does not work most of the time
My biggest gripe with this app is the login experience. The login page has a biometric login option and a “remember me” box, but neither of those two things work. Every time I close the app, I’m forced to log back in. It never attempts to use Face ID To speed up the process.
If that isn’t annoying enough, the login page does not work half the time. It forces you into an embedded browser to log in, and after entering my information I am often met with a blank screen that never moves to the next step. This isn’t ideal when you’re trying to use the app to pay rent. If I didn’t need this application to pay my rent for my apartment, I would never use it.Show lesslouisnickname
Serious problems!
1) After my first login, i close the app, when i return to the app, it asks login details again, i think it should remember the user. More importantly i cannot login, it hangs after i click login button. Once i reinstalled the app to solve the problem.
2) when i view likes on the wall, there is no way to go back unless i use the main menu .
I gave 2 stars because it is an useful app. Otherwise it would be 1 star
Waiting for the problems to be solved!Show lessEthanY_01
Gone from great to barely mediocre
This was once a great app. The web service itself is still great, but this app has declined substantially. It no longer saves your login info. It will no longer work with fingerprints or facial recognition. You have to enter your login information every time single you use it, sometimes multiple times in one use.
Once you are able to login, it’s usually fine, but sometimes it will just go to a blank white screen and timeout and you have to login again.
Again, the web service works just fine. The app, however, needs an overhaul. The last few updates have been large steps backwards.Show lesssteven p 36
